North Country Ford Lincoln

Everyone I met at this dealership treated me like I was the most important person there. No one cared that I wanted to buy a used Chevy, rather than a Ford (being that it was a Ford dealership!). They al the most important person there. No one cared that I wanted to buy a used Chevy, rather than a Ford (being that it was a Ford dealership!). They also offered me over 1% lower interest than my CREDIT UNION, so I chose to finance with them! BEST EXPERIENCE EVER! More

I purchased a new Ford Focus 2013 from "Elvis"Syverson about a month ago now. Elvis is knowledgabe and non pushy and he even programed the sync system, so my phone worked from my car befor "Elvis"Syverson about a month ago now. Elvis is knowledgabe and non pushy and he even programed the sync system, so my phone worked from my car before I even drove away. Elvis was laid back and would allow me to drive any vehicle I wanted prior to making a decision. I didn't feel rushed and he really wanted me to be happy with the car I chose. I then got to visit with Roger Nelson to assist me with the financing of my new car. He was very knowledgable and wanted to ensure I got the best deal his service is going beyond my initial meeting with him by continuing to insure that I'm getting the best finacing available in the future too. A week ago I went to the new customer appreciation night where they treated us with snacks and sandwiches and had service techs out to answer any questions I had with my new car. I was thrilled to be able to talk with Brent Johnson to ask questions about my new Focus. It drives different from my last vehicle that wasn't a Ford, but I had received good information that has allowed me to understand my car more and the way it performs. I think I love my car even more after talking with Brent. I also went in today for my first oil change. That was really nice to be able to drive right in and have them do the service on my car without an appointment. I love that in my busy schedule. I also learned that I can have my tires rotated for only $5.00 extra when I get the oil done. I love that! They will have my business every 5000 miles. Keep my car running great and I'll be back for a new one in 4 years and Elvis will be the salesman that I will purchase from again. Great experience with North Country Ford. They really want you to be happy with your decision to purchase from them. Great Job. More

very polite, fast, treated me like a king. left me with a great feeling. work area was clean and the car was washed when i went to pick it up. great feeling. work area was clean and the car was washed when i went to pick it up. More

Had to have some work done to my new focus. Every thing went smooth. They Dave gave me a rental and I was on my way. Picking it up went smooth as well. went smooth. They Dave gave me a rental and I was on my way. Picking it up went smooth as well. More

This was the greatest car buying experience I've had. I called up asking if the car was available and within minutes I got a call back saying they still had it, I told them I would take it and be in afte I called up asking if the car was available and within minutes I got a call back saying they still had it, I told them I would take it and be in after work. I filled out my application and they got all the paperwork done and ready to go as soon as I got there. The car was detailed and all accessories that could be installed that day were done. I jut had to sign the paperwork and I drove away extremely pleased. Thank you for the wonderful experience. More

Went to North County for a new vehicle. My fiancee and I were undecided on what we wanted. Ken handle this amazing. I have never seen a dealer like him. He let us try different vehicles and let us bicker ba were undecided on what we wanted. Ken handle this amazing. I have never seen a dealer like him. He let us try different vehicles and let us bicker back in forth. He was never once pushy, very laid back. I even said to my fiancee, "I cant believe how wonderful this guy is to work with. I'm telling you, if you want great car buying experience, involve this guy. More

I've serviced my car since I bought it at luther 4 years ago. They take excellent care of my car and make sure it runs like new. Terry years ago. They take excellent care of my car and make sure it runs like new. Terry More

Replaceing tires should not be a 3 hour ordeal only to end with takeing a loaner home until the 4-Runner was ready! Seems that one of the tire pressure sensors was damaged during the tire removal. A new s end with takeing a loaner home until the 4-Runner was ready! Seems that one of the tire pressure sensors was damaged during the tire removal. A new sensor was obtained from a Toyota dealer. After installing the new sensor it was learned that the sensor/car had to be reprogrammed which could only be done at the Toyota dealer. So the car had to be droped off at the Toyota dealer until they could get to it. I was given the option of using a loaner until the 4-Runner was ready which ended up being at 4:30, 8 hours after arriving at my appointment time. More

We came in for service on Mercury Mountineer. Also, to look at used or new trucks. Met up with Wally in new truck sales and purchased a 2013 Ford Truck. Very pleased with the no pressure sale and the trea look at used or new trucks. Met up with Wally in new truck sales and purchased a 2013 Ford Truck. Very pleased with the no pressure sale and the treatment we received from all of the staff we met and dealt with. Would recommend North Country to any one looking for a vehicle or service. More

We had (2) trucks in for repair at your location in Coon Rapids. 2007 Ford F150,(we bought from you)brought it in for low rumbling sound when driving truck at 50 miles an hour and up. Was to Rapids. 2007 Ford F150,(we bought from you)brought it in for low rumbling sound when driving truck at 50 miles an hour and up. Was told it was the front wheel bearings, which they replaced under our warranty program. I also had them change the oil. I have changed the oil in that truck several times and have never had to pay for oil seal $6.00 or even had to replace one. Confused on what is that and why I never had to put one in before? The truck is NOT REPAIRED> still makes the same noise and I am concern about drive ability since this is my wife truck. So we paid the bill and left. Today I get a call from Denny asking me if we paid the bill and how we paid for it. Are you kidding me? 1999 F250 brought in for the same problem but louder. Surprisingly I was told it was the hanger bearing and that the drive shaft had to be rebalanced. Seeing you didn’t fix the problem when my wife’s 2007 truck I was concerned that the diagnostic your people did was not right. I took the truck to another shop and had them replace the hanger bearing and send the drive shaft out. Drive shaft came back ok and they replace the hanger bearing as told by your company it needed. That didn’t fix the problem. When I spoke with Denny today I explained to him what I just am writing to you about right now. He said bring it in and you will do a diagnostic on your trucks to find the problem. AGAIN> are you kidding? I can’t as a customer keeps paying for thing that might be the problem be it our 2007 or our 1999 You’re the professional at least that is, as customer we are to believe. So here I sit with (2) trucks not in good working condition, both been to you for repair, both were miss diagnosed and both still have the same problem The one thing I will say is that Tom took care of the diagnostic charge on the 1999. Keep in mind I had the 1999 in your shop for the same problem several years ago just not as loud and after 2 weeks they gave the truck back to me again not fixed and said ”We have done everything we can I guess you’ll have to drive it until it breaks and then we’ll know what was wrong”! At that time your company was in contact with ford and they were suppose to send a tech out but never did. More