North Country Ford Lincoln

My experience was exactly how I expected it to be. Professional, reasonable, timely and exceptionally well handled. I purchased two cars at North Country in 2011 and both have been very good cars to Professional, reasonable, timely and exceptionally well handled. I purchased two cars at North Country in 2011 and both have been very good cars to date. More

We have purchased numerous vehicles from North country Ford, as well as recommending them to friends of ours. Dee is a good friend of ours, and he finally sold me the Lincoln that I had my eye on for some Ford, as well as recommending them to friends of ours. Dee is a good friend of ours, and he finally sold me the Lincoln that I had my eye on for some time. There service has been exceptional every time we have brought in a vehicle for service. This truly is a exceptional dealership. More

Have had a great experience with all the service people since I took delivery of my truck in 2010. It is easy to get an appointment, they are always courteous and helpful not to mention the waiting area is since I took delivery of my truck in 2010. It is easy to get an appointment, they are always courteous and helpful not to mention the waiting area is quite nice and very comfortable. More

Not sure what happened but only received a synthetic blend of oil where as I asked for synthetic oil when I set up the appointment. I would have liked to have had synthetic and was offered after the se blend of oil where as I asked for synthetic oil when I set up the appointment. I would have liked to have had synthetic and was offered after the service was already completed to have it drained and redone but time did not permit for me. I would still rate my overall service as great and this won't effect my return service but will double check next time. More

I originally started going to North Country for the convenience of the location. However, every time I have been there has been such an exceptional experience that it is now my service location of ch convenience of the location. However, every time I have been there has been such an exceptional experience that it is now my service location of choice. I have worked with Brandon Anderson several times and he has given excellent customer service. He always takes the time to listen and understand. I never feel like just another customer. He sincerely makes you feel like you are important. I have never come across anyone at North Country that didn't make me feel right at home. I would highly recommend North Country to anyone. More

The guys were very friendly, warm and welcoming. They made the whole process very easy for me. They made sure I received every discount entitled me and made me feel like they were there to take care of made the whole process very easy for me. They made sure I received every discount entitled me and made me feel like they were there to take care of me. My being from Montana could have complicated the process, but they did the necessary work to simplify the process for me. I would totally recommend this dealership!! I am very happy with my vehicle!! Thank you!! More

My new truck buying experience at North Country surpassed my expectations. Jeff Jones went above and beyond with customer service while purchasing a 2013 F-150. For example, after Jeff/North Country prov my expectations. Jeff Jones went above and beyond with customer service while purchasing a 2013 F-150. For example, after Jeff/North Country provided a fair trade in value for my vehicle, a “service engine soon” light and “low tire pressure” light appeared on my dash (while on the four hour drive from my home to the dealership to complete the transaction). Certainly not welcome lights to appear when trading in a vehicle. Note: I drove four hours because North Country had a great selection of inventory, had fair prices, and had in stock the exact truck I had been looking for. Rather than dismiss my trade, or significantly lower the trade in value, Jeff used his ample resources to determine what exactly needed repair (driving us to several other dealerships/tire stores for accurate diagnosis with my non-domestic vehicle). After we determined the reasons behind the error codes (which ended up being thankfully minor), we subsequently re-negotiated a fair adjusted trade value and completed the transaction. No secrets. No surprises. Clear communication. Overall, one of the more positive experiences I’ve had in my 25 years of purchasing vehicles. More

very friendly,work was done in time stated. truck came back clean , nice place to do business.i just wish my truck with cab high topper could go thru the wash. back clean , nice place to do business.i just wish my truck with cab high topper could go thru the wash. More

Vary good experience, Kelly was vary informative about everything that North Country Ford was going to do to my escape and how long it would take, and everything was just as she said it would be,she was a everything that North Country Ford was going to do to my escape and how long it would take, and everything was just as she said it would be,she was a vary polite advisor and made it a vary good experience. Tks again Steve Varhol More

Brought vehicle in for service work. BRAND new vehicle. 2400 miles. Needed dashboard replaced. Brought in vehicle on Monday with assumption new dashboard would be replaced within two days . No phone call 2400 miles. Needed dashboard replaced. Brought in vehicle on Monday with assumption new dashboard would be replaced within two days . No phone call until THURSDAY stating dashboard on order ?????. Apparently Original dashboard damaged in shipping. No phone call stating this. They gave me a junker loaner for 10 days. That's how long my brand new vehicle was there. Had a vibration at 55-60 mph. They put two brand new tires on front and said was fixed. Not fixed. Horrible communication and service. Stated their " new" tire balance machine out of sync. Apparently their phones were out of sync too. Worst experience I could ever imagine. Tom the service manager would agree. More