North Country Ford Lincoln

I gave a rating a 5 because Keith was very polite and respectful,and my vehicle was completed in the time I was promised. Great customer service! respectful,and my vehicle was completed in the time I was promised. Great customer service! More

The rating I am providing has to do with the people who have performed service work on my Cars. The above mentioned people have provided the service which keeps me coming back to the dealership for all of have performed service work on my Cars. The above mentioned people have provided the service which keeps me coming back to the dealership for all of my service work. More

Service appointment was on time and finished ahead of estimate. Brent showed interest and concern in getting to the root of the problem. He also initiated a discount on the pricing of the service provi estimate. Brent showed interest and concern in getting to the root of the problem. He also initiated a discount on the pricing of the service provided. More

An oil change should not take 2 hrs. I was just kept waiting, no one told me what the delay was. I had to ask , was told she would let me know and never did. She did adjust the pricing. waiting, no one told me what the delay was. I had to ask , was told she would let me know and never did. She did adjust the pricing. More

went to north country ford to look at a used 2012 f-150 stx, my sales person was mark Demars,he was very helpful and nice,after a day or two i came back to your dealership but the truck was sold, mark show stx, my sales person was mark Demars,he was very helpful and nice,after a day or two i came back to your dealership but the truck was sold, mark showed me some new f-150's I ended up buying a new f-150 STX, the hole buying prosses was smooth and easy.working with Pam on the financing was smooth as well.thanks for all the help,I got the exact truck i wanted in the color i wanted,I will most likely be back in few years for my Wifes new car.thanks again, john More

Matt was great. Matt's manager was unfriendly and pushy. He did not make me feel welcome. There was no reason why he could not have included the remote start, except for greed. With a profit of 4, pushy. He did not make me feel welcome. There was no reason why he could not have included the remote start, except for greed. With a profit of 4,000+, he could have included the remote starter. The trailer wire harness is corroded and he would not replace it. I have to replace it myself. If Matt's manager was friendlier, I would have rated your company one better across the board. I the wiring harness was replaced, I would have rated all 4s. If the remote starter was included, I would have rated all 5s. I only purchased the vehicle because of Matt and that we had driven 3 hours to get there. I had put so much time and effort into finding the vehicle. Give Matt credit for being friendly and appearing to work with me. It is his manager that brought your rating way down. The only reason why it is as high as it is is because I am happy with the vehicle. Another thing is your warranty could be longer. I almost went with a dealer that would give me a 1 year/12,000 mile warranty. With your company I only get a 60 day power train and 30 day bumper to bumper. Shows the lack of confidence in your vehicles quality. A 150 point inspection does not mean much without a display of confidence with such a measly warranty. Any mechanic can patch up a vehicle to hide any flaws for a couple months. Unless you are willing to take what you get, do not go there. If you try to get what should be done, the manager becomes unfriendly. My wife was not happy. More

Denny was great. He goes above and beyond to make sure we are happy. His knowledge is always top notch. I will be a repeat customer for years to come. are happy. His knowledge is always top notch. I will be a repeat customer for years to come. More

This was a wonderful experience from the day we got the e-mail from Dave Neimi until the day we signed the papers with Roger Nelson for the payment. First off our Nephew told us if we wanted to try a Ford e-mail from Dave Neimi until the day we signed the papers with Roger Nelson for the payment. First off our Nephew told us if we wanted to try a Ford go to North Country Ford in Coon Rapids they were great people to work with. What an experience! Dave was our sales Rep and told us to come in and drive a Ford Fusion, so we done that the same day we talked to him on the phone. He was very attentive to hear our concerns of having a car with light color interior. He went out of his way and found one at another dealer had it brought into their establishment and two days later we signed the papers. After signing the papers he walked us out to the car and explained everything very well so even I could understand it and that was a big plus. Now today we even got some cookies in the mail and they are just as good as the experience we had getting a new car. Thank you so much! More

i came in from postcard received and talked with Larry asking him about new lease. He was very helpful showing me what was available and the cost. I told him what I was looking for and he said that he wo asking him about new lease. He was very helpful showing me what was available and the cost. I told him what I was looking for and he said that he would have to get it from another dealer. I thought it would take a few weeks, but he called me the very next day saying that I could be in my new truck the following day after bed liner and top cover installed. Wally was my salesman from my previous purchase so he was there to help me when I came in to sign papers and pick up truck. Both of there sales people were very professional, giving great service, and I will recommend them to all my friends. More

Really happy with North Country Ford. Previously was with Carlson Toyota and thought they were the "Greatest!" Have been looking forward to owning a Ford F-150 for sometime now, my experience at North Count Carlson Toyota and thought they were the "Greatest!" Have been looking forward to owning a Ford F-150 for sometime now, my experience at North Country was "Super" I am excited about this dealership. Thank you for making this a pleasurable experience. Thanks Rick, you did a super job! You're a great person to work with. More