North Country Ford Lincoln

Always a pleasure! Dave from the service desk is wonderful! He explains everything in detail and makes sure you understand everything and are happy with your service be Dave from the service desk is wonderful! He explains everything in detail and makes sure you understand everything and are happy with your service before leaving! Tony from Quicklane is ALWAYS a pleasure! He remembers me every time I'm in for an oil change. He is exactly the definition of great customer service! More

Best Auto Dealership EVER! This is absolutely the best place that I have ever purchased a vehicle from. Most recently, I purchased a 2015 F150. This is the seventh vehicle th This is absolutely the best place that I have ever purchased a vehicle from. Most recently, I purchased a 2015 F150. This is the seventh vehicle that I have purchased from North Country. They always treat you with the utmost respect. The prices are fair and the service is wonderful. Mark DeMars has sold me nearly all of the vehicles that I have purchased from NC. He is a great guy. I consider him a friend. That is saying a lot for any salesman. More

very good Got my oil change, And locking lug nut's. Service was good. The only problem getting the part's. I bought my Mustang in June, And it took this long to Got my oil change, And locking lug nut's. Service was good. The only problem getting the part's. I bought my Mustang in June, And it took this long to get them. And the door lock cap was the wrong one. But my salesman Greg Veum is the best. I have bought 2 cars from him, And my daughter and friend also in the last year. I will always send people to Greg. More

Excellent Customer Service I had my 2006 Explorer in for routine maintenance today. Tony from Quiklane handled everything. He does an excellent job throughout the entire proces I had my 2006 Explorer in for routine maintenance today. Tony from Quiklane handled everything. He does an excellent job throughout the entire process, from check-in to check-out. It's why I don't go anywhere else with my Ford vehicles. More

Excellent Experience First time buyer and was impressed by the combination of customer service and team collaboration. Everyone on the team made our experience very positi First time buyer and was impressed by the combination of customer service and team collaboration. Everyone on the team made our experience very positive. The team presented our options in a non-pressured manner and were very good in understanding our desires. More

Pleasant staff; poor communication This was the second service visit I've had with this Luther location and both have been disappointing. The first was a Quick Lane oil change that took This was the second service visit I've had with this Luther location and both have been disappointing. The first was a Quick Lane oil change that took nearly 2 hours. They did comp the oil change, but it was clear there was confusion behind the scenes. The second was another oil change and tire rotation. I'm still not certain the tires were rotated and balanced. More problematic is that I had two problems I asked them to diagnose, and was charged $139 for each - two separate issues, two separate diagnostic fees, they told me. I was called and given an estimate for repairs ($1,700), and told the parts would take about 3 days to arrive. I told the tech to do just the oil change this time, and I would schedule a time for the following week for one of the repairs, and next month for the second. When I picked up the truck, they had completed the first repair with an additional $800 bill I wasn't prepared for. More

Unmatched Service and Unmatched Customer service too Billy helped us get or new car and was the greatest. It seemed like we blew through the whole process. We went through the process without a hitch and Billy helped us get or new car and was the greatest. It seemed like we blew through the whole process. We went through the process without a hitch and were on uor way with a new car! More

Dave was very nice, and helpful. Dave at the service desk was awesome:) There was a problem with my hitch light (broke in car wash) Dave is going to reimburse me. Dave at the service desk was awesome:) There was a problem with my hitch light (broke in car wash) Dave is going to reimburse me. More

Kelly does a great job!! Given the challenge of getting my F-150 done (Works package) by noon, Kelly always does a really great job. She's right on it if something needs atte Given the challenge of getting my F-150 done (Works package) by noon, Kelly always does a really great job. She's right on it if something needs attention. I don't need to worry if she's handling it!! Jim Haubrick Maple Grove, MN More

North Country is excellent Got my new car from North Country. Very happy and it couldn't have been easier. Very smooth transaction. My sales guy Billy, made sure everything w Got my new car from North Country. Very happy and it couldn't have been easier. Very smooth transaction. My sales guy Billy, made sure everything was taken care of and the whole process was pain free and fast and i couldn't have ask for more. They have all the amenities and i will get my next vehicle from them and refer them to anyone. More