North Country Ford Lincoln

Purchased 2014 Ford Fusion I am a very indecisive person and that makes buying a car an extremely painful process. My husband and I emailed about a car we came across on www.Lut I am a very indecisive person and that makes buying a car an extremely painful process. My husband and I emailed about a car we came across on www.LutherAuto.com. Ken responded and had the car moved to the front so it was ready when we arrived. He answered all our questions and made me feel completely at ease with the whole process!! I'm very happy that we got to work with him! Roger Nelson finished the purchasing process up for us and he too make me feel very comfortable. We will definitely be returning to this dealership when it is time to buy another car! Great experience!! More

WE HAD FUN WE WERE TREATED WITH RESPECT AND LARRY MORRIS BENT OVER BACKWARDS TO GET US THE BEST DEAL HE COULD, WE HAVE ALWAYS HAD THE BEST SERVICE FROM YOUR SERV WE WERE TREATED WITH RESPECT AND LARRY MORRIS BENT OVER BACKWARDS TO GET US THE BEST DEAL HE COULD, WE HAVE ALWAYS HAD THE BEST SERVICE FROM YOUR SERVICE DEPARTMENT AND IF WE DO HAVE TO COME IN FOR SERVICE IT'S DONE IN A TIMELY MANOR. WE HAVE DEALT WITH YOU GUYS SINCE IT WAS THE OLD ART GOBLE FORD AND BOUGHT MANY CARS AND A COUPLE OF TRUCKS FROM YOU. THANK YOU VERY MUCH JERRY AND SUE COMPTON More

Honest I have bought several cars from this dealership. I have all of the service performed at North Country Ford because they are honest, trustworthy, and h I have bought several cars from this dealership. I have all of the service performed at North Country Ford because they are honest, trustworthy, and have never given me bad advice. The service advisers give the facts of the situation and the options. The last time I brought my SUV in I expected I would need new tires (one had a slow leak, and all had 70,000 miles on them). Kelly examined the tires before the techs started working on the leaky one; she explained it could probably be repaired, and that the tires were in good shape at this time. She saved me hundreds of dollars by being honest. I appreciate that honesty, and I will continue to bring my vehicle in for service and repairs. More

Consistently great to work with! Friendly, respectful staff. Always do a nice job! I feel I can ask questions, seek advice on the vehicle, and trust a staff that is familiar with my v Friendly, respectful staff. Always do a nice job! I feel I can ask questions, seek advice on the vehicle, and trust a staff that is familiar with my vehicle. The wash after service is also a nice touch! Thanks, North Country! More

Purchased a 2015 ford F150 The people I dealt with we're friendly, professional and very knowledgable about the products and vehicle. I would highly recommend my family and frie The people I dealt with we're friendly, professional and very knowledgable about the products and vehicle. I would highly recommend my family and friends to purchase a new or used vehicle here. More

service Brent was great getting my truck in at short notice. He had my truck repaired and ready to next day which was awesome. Thanks Brent Brent was great getting my truck in at short notice. He had my truck repaired and ready to next day which was awesome. Thanks Brent More

Spark plug n poor processes I brought my truck in - ford has a notice that was sent to all truck owner - mine is a 2006. The dealership new that the spark plugs break easily - y I brought my truck in - ford has a notice that was sent to all truck owner - mine is a 2006. The dealership new that the spark plugs break easily - yet they did no prep work to assist them in removing - what I mean is they got my truck on Saturday - before noon n didn't soak them at all - n they didn't start working on it til Monday after 2- really- guess what 6 of the 8 broke . That is $30. Times 6- so they made a $180 from not having the brains to soak the plugs - geezz !! Will NEVER go back - I love my fords but this left a bad taste in my mouth - my next truck will not b a ford. More

The process was "anxiety free" Ken made the process easy and was glad to address any questions we had. The inventory was large and diverse, so we were able to find exactly what fit Ken made the process easy and was glad to address any questions we had. The inventory was large and diverse, so we were able to find exactly what fit our needs, without additional options we didn't want to pay for. As I don't buy a new vehicle that often, It takes me awhile to get use to the sticker shock, before I can pull the trigger on a purchase. As soon as we went into the building, ken put us at ease and I could feel myself "decompress". He made the process simple and everyone who helped took care of the major paperwork and scheduling. Great experience!! More

Recent Service North Country has always done a great job any time my vehicle has been in for service. The most recent service took less time than I thought it would. North Country has always done a great job any time my vehicle has been in for service. The most recent service took less time than I thought it would. Super Job!! More

Frustrating experience & poor communication My Ford Mustang was towed to North Country Ford because of an ignition key cylinder problem on a Sunday afternoon. I called right away Monday morning My Ford Mustang was towed to North Country Ford because of an ignition key cylinder problem on a Sunday afternoon. I called right away Monday morning and was on hold for 27 minutes before I hung up. I tried again an hour later and this time left a message since no one answered the phone again. I did get a call back 3 hours later and a message that i would get a call when they knew more. I called multiple times and waited on hold for over 20 min each time. I really don't think the phone is ever answered, you always have to leave a message and hope you hear back. My car sat untouched for 4 days and it may have been longer had I not called for status. The actual repair was done in a timely manner, but the lack of communication from the service department was extremely frustrating and I will not be back...ever. More