North Country Ford Lincoln

First time at North Country Ford for Service I recently moved to the northwest suburbs and my 2014 Ford C-Max Energi needed it's first oil change (19000 miles!). I searched this site and others I recently moved to the northwest suburbs and my 2014 Ford C-Max Energi needed it's first oil change (19000 miles!). I searched this site and others for dealership reviews and this one seemed to get the best comments. I now know why. There is a 20,000 mile service package that included the oil change, tire rotation and other checks and it listed at nearly $400! The service consultants did a double take on the price and said it could not be right. At the end it came to $112 for the work they performed! They could have said that the package price is what you get but they went above that and did the right thing. They have earned my return business. More

Friendly, not pushy, sales people North Country Ford Lincoln is our "go to" dealership for our car buying. The sale people are awesome. They don't get pushy, let you walk around and North Country Ford Lincoln is our "go to" dealership for our car buying. The sale people are awesome. They don't get pushy, let you walk around and figure out what you want without someone "breathing down your neck". The finance people are also very helpful and friendly. I would highly recommend this dealership. More

Service for Recall and Oil Change Drove my car into the Service Bay and was greeted immediately by Dave Christopher. Big smile. On his face, made me feel comfortable and confident th Drove my car into the Service Bay and was greeted immediately by Dave Christopher. Big smile. On his face, made me feel comfortable and confident that I was where I needed to be for the service needed on my vehicle ...... He was extremely professional and courteous....explained what would be happening to my car, the length of time it would take and made sure I had his card with numbers if I needed to contact him and also double checked my phone number in case he needed to reach me. More

Very helpful to get our dream machine Visited various Ford dealers and North Country met and/or exceeded all others in regard to our expectations. Everyone we encountered along our new ca Visited various Ford dealers and North Country met and/or exceeded all others in regard to our expectations. Everyone we encountered along our new car journey were all very knowledgeable and helpful. Kudos. We'll definitely repeat the experience for our next new vehicle. More

free first oil change visit I took my car in today for it'so first oil change. I was greeted immediately with friendly courteous service. They rotated my tires and checked everyt I took my car in today for it'so first oil change. I was greeted immediately with friendly courteous service. They rotated my tires and checked everything before washing it for me. Very prompt and outstanding service. This dealership has always made us feel like family not customers. We recommend them to everyone. We just want to say thank you again. More

Standard oil change Had our truck in for a routine oil change. As always everyone was very helpful, courteous, and professional. Thank you for providing great service o Had our truck in for a routine oil change. As always everyone was very helpful, courteous, and professional. Thank you for providing great service once again. More

Great deals, great service, great people! This place is awesome! My family has purchased three vehicles from here and we won't buy another one anywhere else and specifically not from anyone o This place is awesome! My family has purchased three vehicles from here and we won't buy another one anywhere else and specifically not from anyone other than Geoffrey. He is the man! My recent visit was to purchase a new set of tires. Anthony Napoli was my representative in the service department and wow, what an awesome guy. He is great with people. He even took the time to submit the paperwork for my tire rebate while the work was being done! With some of the promotions going on, I got the best deal in town on four tires and great service to boot. Thank you!! More

General Maintenance I was just in for another routine oil change and again the service department performed in there excellent professional timely manor that they always I was just in for another routine oil change and again the service department performed in there excellent professional timely manor that they always do. Great job!!! More

Rare gem - delivered what they promised! My past dealings with another Ford dealership had me irritated before I even walked in the door of North Country. I had already decided to never buy a My past dealings with another Ford dealership had me irritated before I even walked in the door of North Country. I had already decided to never buy another Ford because of that. I was waiting for service and was promised it would be about an hour. With my past dealings, I was dubious at best. After excellent coffee and 58 minutes waiting time - they were done and I was on my way. Jack Hackman and (?chrissy?) you saved Ford's rep! More

It's all in the detail(s) Overall my experience was good. But I bought my truck on a Friday and picked it up on Saturday. They had plenty of time to clean it up, but they didn' Overall my experience was good. But I bought my truck on a Friday and picked it up on Saturday. They had plenty of time to clean it up, but they didn't. This was by far the dirtiest truck that I have ever picked up from a dealer. Now I'm going to have to spend hours of my own time to clean it up. Not what I expect after spending that kind of money on a used truck. More