North Country Ford Lincoln

great experiance From the moment I drop my truck of Jack had the information I had given at time of making my appointment, he greeted me with a smile and good morning, From the moment I drop my truck of Jack had the information I had given at time of making my appointment, he greeted me with a smile and good morning, we disused any concerns I had and he said he would have them looked at and call me with what was found. I left feeling good that I had brought my truck in. He called me later in the day and explained what had been found, and what it would cost to repair it. I had the Truck repaired and he had given me the correct day it would be ready, and what the final total was. I have my truck and am happy how I was tearted. More

brad!! Hi, my is Amber, I called brad A. Because I had a bad experience at another dealership. Brad was everything he said he was"cute" too lol.. know for Hi, my is Amber, I called brad A. Because I had a bad experience at another dealership. Brad was everything he said he was"cute" too lol.. know for real he got me in to a great car I love, I love.they made sure I stayed within my budget and even better when I returned the next day my interest rate was lower and so was my payment come how really goes to bat for some one they do all of them . I just want to say thank u so much for all your wonderful work. Amber .... More

Great Oil change experience once again - We love this place We have bought several cars/trucks here over the years and love the personal service we get every time. Everyone is so helpful and friendly. You don We have bought several cars/trucks here over the years and love the personal service we get every time. Everyone is so helpful and friendly. You don't always experience great Customer Service now days but you do here Thanks More

Recall on airbag issue I made an 8:30 am appointment a while back for today (March 14) to have both passenger and driver side airbags to be replaced due to the big Takata (s I made an 8:30 am appointment a while back for today (March 14) to have both passenger and driver side airbags to be replaced due to the big Takata (sp?) recall program. .The letter I received mentioned only the passenger side airbag but the gentleman I made the appointment with said that parts were now in stock to do both sides and he said both would be done on March 14. Everyone I worked with earlier today was excellent...they were informative, on time, etc. However, only the passenger side was done. I have to wonder why the first gentleman was sure that both could be replaced. The man I spoke with today said that Ford's policy might not allow both sides to be done...even if the parts are available. This apparently is not the problem for North Country Ford...they have been an excellent dealership from the day I purchased my current Ford Ranger in 2006. But Ford's policy just forces me to make another appointment somewhere down the road to take care of the driver's side. Again I have nothing but respect for the treatment I have received from North Country.. More

Oil change Arrived early for oil change appointment. Contact person was Will Commers who was most accommodating. All questions were answered by knowledgeable sta Arrived early for oil change appointment. Contact person was Will Commers who was most accommodating. All questions were answered by knowledgeable staff. Service was completed promptly. Completely satisfied. More

Oil Change I went into the quick lane and Kelly Casper is great to work with will continue to get my service done there as long as Kelly Casper is my service wri I went into the quick lane and Kelly Casper is great to work with will continue to get my service done there as long as Kelly Casper is my service writer More

New Car Purchase I was looking for a new car and had decided on either a Ford Escape or a Honda CRV. I drove a Escape and then went to a Hondas dealer and drove a CRV. I was looking for a new car and had decided on either a Ford Escape or a Honda CRV. I drove a Escape and then went to a Hondas dealer and drove a CRV. I got pries from HOnda and then went back to North Country Ford and found Carrie Bellows to discuss a purchase. Not only did she beat the HOnda dealer on the price of the new car she beat them bad n the value of my trade-in bu $1500. Needless to say I bought the Escape and love it. Such a great car. When it came time to pay I dealt with Roger Nelson who handled everything in a very professional manner and explained everything in detal. Great people to wrk with and made my buying experience great. More

Spark plug change 2007 Mustang GT I was very pleased that the service person at North Country was able to remove the spark plugs without breaking any. I usually prefer to perform most I was very pleased that the service person at North Country was able to remove the spark plugs without breaking any. I usually prefer to perform most maintenance on my cars. However, after reading many horror stories on various online forums, I decided to let Ford personnel do the work. The car was completed in the promised time without any extra charges. More

Great Dealer I spent weeks looking for the truck with the options I wanted, and finally found it here. Later I found out I got a very good price compared to my lo I spent weeks looking for the truck with the options I wanted, and finally found it here. Later I found out I got a very good price compared to my local dealers. They also gave me a very good trade for my 2014 F-150. I am very happy we drove to Coon Rapids, and met Mark T. More

Best Car Buying Experience I traded in my 2010 Expedition for a new 2016 Fusion last week and it was the best car buying experience I've ever had. The offer they gave me for the I traded in my 2010 Expedition for a new 2016 Fusion last week and it was the best car buying experience I've ever had. The offer they gave me for the Expedition was exactly what I wanted without having to haggle or negotiate. They gave me their best price right from the start because they wanted to be fair and that is what I really respect about the way they do business. Everyone I dealt with from sales to management to finance did their very best to give me the best deal possible and I left with a great new vehicle. I've also had a wonderful relationship with the service department the past 6 years with my Expedition and I will continue with the new car even though I live 45 minutes away. To me, its more than worth it! More