North Country Ford Lincoln

Best Experience Buying a car is the most stressful thing a person can do. North Country Ford and Dee Coghill made it a pleasant and stress-free experience for me. M Buying a car is the most stressful thing a person can do. North Country Ford and Dee Coghill made it a pleasant and stress-free experience for me. My second Ford in 5 years. Thank you! More

Brent Johnson knows how to treat customers! Brent Johnson has the wonderful ability to treat customers as a most valuable commodity. He made us feel as though we were the most important people Brent Johnson has the wonderful ability to treat customers as a most valuable commodity. He made us feel as though we were the most important people in his life while dealing with our problem, rather than an interruption to his busy day. And Brent is most knowledgeable and competent when it comes to automobile servicing. Orchids to Brent, and orchids to North Country for keeping employees like Brent. We will continue to buy our cars from North Country, and avail ourselves of their services. Joan and Tommy Cebulla, Andover, MN More

Great service. Showed up ahead of scheduled appointment and Kelly took be right in. No delays service was fast and efficient . Car was washed without asking for that Showed up ahead of scheduled appointment and Kelly took be right in. No delays service was fast and efficient . Car was washed without asking for that service. More

Excellent service We are new to the area and Minnesota and have always owned a Ford F150. We needed an oil change and new tires. I appreciated the fact that they made We are new to the area and Minnesota and have always owned a Ford F150. We needed an oil change and new tires. I appreciated the fact that they made sure I had the best deal on new tires in the area. Gave me an estimate waited time with a comfortable waiting area and I LOVE the fact that they washed our pickup when done & did a great job not just run thru a cheap car wash. I will definitely be bad when we need other service done! More

great service Brought the vehicle in for an oi change early...Kelly got me in right away. Very pleasant to deal with. If you have questions many in service are th Brought the vehicle in for an oi change early...Kelly got me in right away. Very pleasant to deal with. If you have questions many in service are there to assist. Thank you Brent for looking into our concerns. Makes us feel comfortable knowing everything is good. More

Excellent Customer Service I worked with Brent Johnson. He was very friendly and knowledgeable Took time to answer all of my questions and concerns. He went above and beyond an I worked with Brent Johnson. He was very friendly and knowledgeable Took time to answer all of my questions and concerns. He went above and beyond and checked into my contract, and got right back to me with the info. Great guy to work with. More

Bought another F150 truck and was taken care or great. Great experience and the dealership is the best. Always treated great and everyone is very nice and helpful. I use to buy from another dealer but my l Great experience and the dealership is the best. Always treated great and everyone is very nice and helpful. I use to buy from another dealer but my last two truck's have been from here and I have recommended several people to the dealership. Also have had a great service experience to. More

Outstanding Special Effort Received -- Will Return! My husband and I traded in our 2012 Kia Soul and purchased a 2014 Ford Focus Hatchback only to discover a few days later that it was not at all the ca My husband and I traded in our 2012 Kia Soul and purchased a 2014 Ford Focus Hatchback only to discover a few days later that it was not at all the car we had hoped. With it's well known transmission issues we realized we made a huge mistake and wanted to reverse the transaction and get something else. We went in right away and told Brett and Richard what the problem was and were honestly very worried about the dealership crossing their arms and saying "too bad". Surprisingly, Brett offered us an extension on the 5 day return plan (putting everything in writing so we were at ease) and immediately got to work on finding us another car that we would be happy with. He took us out to the lot and we test drove a few more cars, he said that he wanted us to be happy and that is what they care about the most. We were really interested in the Hyundai Elantra GT Hatchback as it resembled the Focus quite a bit, but North Country didn't have any on the lot. Brett said we could possibly get one brought here from another dealership, or buy one at an upcoming auction. A few hours after we left, Brett called and told us that there were 3 Elantra GT's that they could purchase at an auction and was asking us what colors and options we were interested in! When the car arrived, we took it out for a test drive, and they even let us make a pit stop at our Mechanic to check the car out and make sure it was in good shape. After getting the thumbs up from them, we brought it back and worked out all of the financial details for the second time and settled on another great deal on our part. It was still needing a cleaning, oil change and an alignment on the steering wheel -- Brett offered us a loaner car in the meantime, or told us we could take the Hyundai for the weekend and bring it back for an appointment to be detailed and taken care of. We continued to drive the Focus until the car was finished. We picked it up about 3 days later, and are IN LOVE with everything about the car. We are SO incredibly happy with the service we received at North Country Ford. It was our first time ever buying from a dealership (we've bought mostly Craigslist and Salvage Title vehicles from 3rd parties) and we will 100% be sure to return because of the way we were treated. Richard was a fun sales guy to work with, we enjoyed getting to know him and about his family. And Brett bent over backwards for us just to make sure we were happy all the while being friendly, open, honest and a trustworthy guy. We couldn't be happier with the car we ended up with, even after the whole mess. I wouldn't have wanted it to be any other way -- except maybe more easier on them! Because of the sticky situation, it showed us how much they care about their customers, and it will have us referring them for years and years to come. You won't be lied or cheated at this dealership, we felt like we were hanging out with our neighbors when visiting. THANK YOU North Country Ford! More

Transfer case fluid change After having my Edge at another repair shop for a fluid service, I was told they could not or would not change the transfer case fluid. And recommende After having my Edge at another repair shop for a fluid service, I was told they could not or would not change the transfer case fluid. And recommended replacing the transfer case at a cost of approximately $2500.00. This vehicle has 150,000 miles on it so I explained to Brent that if possible just change the fluid. It doesn't whine or vibrate so I'd rather use the borrowed time to save up for a new vehicle. I admit I've not been to a dealership for years but may make North Country my first call for my next repair. Brent was wonderful and I got a car wash before the car was returned. More

New F150 I worked with Greg Veum, to purchase a new vehicle. Once again they have set the standards high. I have worked with the team at North Country for s I worked with Greg Veum, to purchase a new vehicle. Once again they have set the standards high. I have worked with the team at North Country for several years and have purchased many new and used vehicles for the company and for personnel use. I have never had any complaints with the service, or how I was treated. The latest purchase of the F-150 went very smoothly and I am extremely happy with my truck. See you folks for the next purchase!! More