North Country Ford Lincoln

during the purchase the first oil change is on us - sometimes those words get forgotten: Yesterday a $106.36 charge was reduced to 0, have a great day - got to like it. I waited, oil and service wa sometimes those words get forgotten: Yesterday a $106.36 charge was reduced to 0, have a great day - got to like it. I waited, oil and service was prompt. The only issue I encountered was Jeff Jones (inventory manager) refused to make breakfast, but did ask if I wanted to order another one More

My husband works for a different dealership so he knows the business. We were both so pleased with our service at North Country Ford. Our salesperson, Erin Anderson, is the BEST! She has been so profession the business. We were both so pleased with our service at North Country Ford. Our salesperson, Erin Anderson, is the BEST! She has been so professional, kind, competent, and accommodating. When we were finalizing buying my new Bronco, there had been an error on the part of the store that they graciously made up for, which we appreciated. They have been a pleasure to work with. More

Straight forward, easy transaction. Sales and finance people made it painless. Traveled a couple hundred miles for the deal because they were responsive. Sales and finance people made it painless. Traveled a couple hundred miles for the deal because they were responsive. More

Very helpful. It was nice working with them. They have always been great to us. It was nice working with them. They have always been great to us. More

The professional way I was treated and the respect shown to my wife and I was very nice. to my wife and I was very nice. More

Took the time to explain the features. Sales Rep had extensive knowledge of the Explorer . Very helpful with filling out application and downloading the app . Sales Rep had extensive knowledge of the Explorer . Very helpful with filling out application and downloading the app . More

Very responsive and generous with their time. I felt respected as a customer and overall comfortable in a task that can be difficult-buying a used car. I felt respected as a customer and overall comfortable in a task that can be difficult-buying a used car. More

North Country Ford treated me very fairly from order to delivery. They were more than fair on my trade and my new Ranger was delivered just as ordered. Jeff Jones, Matt Casper and Andy Malm were the real delivery. They were more than fair on my trade and my new Ranger was delivered just as ordered. Jeff Jones, Matt Casper and Andy Malm were the real professionals from start to finish. Will always recommend North Country Ford to anyone looking for a new Ford. More

Had a key fob break for my 2015 Explorer. We went in on a Saturday shortly before the parts dept. closed at noon. They sold me the key to the tune of $192.00. We were told no one was there w We went in on a Saturday shortly before the parts dept. closed at noon. They sold me the key to the tune of $192.00. We were told no one was there who could program it and to come back on Monday. We came back on Monday and were told the had staffing issues and couldn't service us. Scheduled an appointment for Tuesday. Only did they tell me then that we had to pay another $150.00 to get the key programmed! At no point in time prior to this did anyone tell us there was an additional fee for programming! Poor customer service to say the least! I went home and called Fratillonie's hardware store only to find out they would have sold us the key AND programmed it for $170.00! I've got a call into the service manager, but of course he hasn't returned my call. They really should have told us about this bogus "programming fee" long before I was waiting at the counter to leave with my vehicle! More

It was an easy process buying my new car, from the new car manager on down. Everyone was friendly and made me feel wel come. car manager on down. Everyone was friendly and made me feel wel come. More