North Country Ford Lincoln

Lift gate My lift gate is bad.... First time they adjusted it ..when picked up found out still off. Second trip there they look at have to order part need car My lift gate is bad.... First time they adjusted it ..when picked up found out still off. Second trip there they look at have to order part need car nother day so go pick up .third trip there to put new switch in still not working right now into 4 th trip I'm waiting on a call to see what the next step is .there calling a tech to see what to do... I live 45 min away so yeah pain in my butt to keep have to go back and fourth..... More

Excellent service and reception I was greeted by my service advisor while still in my truck, by my first name. Ms. McCann made me feel right at home. Service was great and done 10 mi I was greeted by my service advisor while still in my truck, by my first name. Ms. McCann made me feel right at home. Service was great and done 10 minutes before she said it would be + it came back washed More

Just ok Had a coupon for an oil change which never made it to my bill and they were supposed to wash my truck which they didn't. Had a coupon for an oil change which never made it to my bill and they were supposed to wash my truck which they didn't. More

Why do they call it Quicken Lane? I had an appointment at 11:15 and arrived 5 minutes early as requested. I did not get my car back until 1:15. Two hours seems too long for an oil chan I had an appointment at 11:15 and arrived 5 minutes early as requested. I did not get my car back until 1:15. Two hours seems too long for an oil change and tire rotation, etc for The Works. The actual service performed was good and the price is reasonable. It just too way too long! More

Engine warranty repair The service rep was very good about knowing what was going to be done and kept me up to date on status. Considering the complexity and amount of work The service rep was very good about knowing what was going to be done and kept me up to date on status. Considering the complexity and amount of work I thought they did a nice job of getting the work done quickly and so far the truck is running good. More

New F150 purchase Tim Angell help me get into a brand new F-150 that was right for me and my family and that one we could afford. Tim Angell help me get into a brand new F-150 that was right for me and my family and that one we could afford. More

Fabulous Great service,nice staff clean facility. Courtesy service was excellent and your driver were very friendly and nice and Dave was able to help me with Great service,nice staff clean facility. Courtesy service was excellent and your driver were very friendly and nice and Dave was able to help me with my service request More

Quick and courteous service I believe I worked with Jacob Carlson he was courteous the service was Timely he recommended service that was due and did not recommend services that I believe I worked with Jacob Carlson he was courteous the service was Timely he recommended service that was due and did not recommend services that were not needed More

Excellent service Very helpful service center reps. Very professional and courteous. A nice lounge area with coffee, water, WiFi internet access while you wait. Great Very helpful service center reps. Very professional and courteous. A nice lounge area with coffee, water, WiFi internet access while you wait. Great friendly smiles. More

Great customer service Get a bigger car wash. I own a raptor and was told they would wash my truck after it was serviced, it was on my list to do that day and I was quite ex Get a bigger car wash. I own a raptor and was told they would wash my truck after it was serviced, it was on my list to do that day and I was quite excited as I take pride in my Ford raptor, but was informed after the service that the car wash there isn't designed to take the raptor. So was a little upset about that. More