North Country Ford Lincoln

Customer-oriented from entering the dealership until driving the vehicle off the lot. The salesman was interested in our questions and answered them. The finance department was outstanding. driving the vehicle off the lot. The salesman was interested in our questions and answered them. The finance department was outstanding. More

Friendly staff, nice environment, no pressure! If another opportunity arises to buy another vehicle will be back to buy another at North Country Ford! If another opportunity arises to buy another vehicle will be back to buy another at North Country Ford! More

I'm not sure what it is besides pure upselling when you take a vehicle in for an oil change and tire rotation but I've had it with that "experience". The cost was $148 for an oil change and rotation. When take a vehicle in for an oil change and tire rotation but I've had it with that "experience". The cost was $148 for an oil change and rotation. When I got the quote I mentioned that I bought the tires there which comes with free rotation. He said he'd reduce the price for that. Being they have that information in the computer I wondered if he would have charged me if I hadn't mentioned it. I go to the waiting area and soon he comes out and points out that my lug nuts had swollen and I should change them out..$119. I had never heard of this before nor had the other 2 gentlemen sitting with me. I asked what if I don't. He said they continue to swell and then it would be $300 to remove them. I'm 72 and used to do my car care before computers were installed. Never have I heard of swollen lug nuts (Ford parts by the way) and I didn't think to ask afterwards if all 24 were swollen or just that one. I feel I was taken to the cleaners on it. He also wanted to know if I wanted the 100K service done early for $785. I have under 92K miles on my vehicles. I declined -it's the week before Christmas and he wants me to pay almost $1000 dollars when I came in for an oil change. Last time I go to Luthers North Country. I was given the name of another service from a guy after a Luther dealership couldn't remove an oil filter and wanted to sell an oil filter housing. That's a new one on me too after 35 years of doing my own oil changes. No more lug nut money from me Luther. More

Charles Crittenden was a super friendly and helpful sales rep. He was easy to talk too and knowledgeable about the vehicles I was looking at. If he didn't know the answer right away he was able to look it up rep. He was easy to talk too and knowledgeable about the vehicles I was looking at. If he didn't know the answer right away he was able to look it up. With the low interest rate it was a great time to buy. He made sure the vehicle was cleaned well for me. He responded back to all my messages right away. I highly recommend him! 10 star review his nae isn't listed below. More

Great buying experience. I called ahead and when I arrived the truck was pulled up front, running, and with the heated seats going. Very nice on a chilly day. I called ahead and when I arrived the truck was pulled up front, running, and with the heated seats going. Very nice on a chilly day. More

Mr. Bauer was professional and took excellent care of us. We were happy with the finance process as well. We were happy with the finance process as well. More

Great experiance,Matt,greg and Dave were always there explaning the process of ordering my truck . explaning the process of ordering my truck . More

Prices are a bit high, selection was good. Transaction took longer than I expected. Still have not heard when cracked windshield will be repaired. Transaction took longer than I expected. Still have not heard when cracked windshield will be repaired. More

The price of our new vehicle was very reasonable and we were pleased with the value given for our trade-in. Charles and Majaaz in Sales were easy to work with and very helpful. Andrew made the financing pr were pleased with the value given for our trade-in. Charles and Majaaz in Sales were easy to work with and very helpful. Andrew made the financing process as painless as that can be by explaining each step and form as we went along. More

Patrick Gross was very helpful with the new jeep selections. He worked hard to get us the best pricing, and it beat all the previous offers we had from other dealerships. We recommended him to our selections. He worked hard to get us the best pricing, and it beat all the previous offers we had from other dealerships. We recommended him to our other family members, and they have also been offered a great deal after looking at many other places. It was a bit of a drive from where we live but well worth the trip for the savings! More