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North Coast Mitsubishi of Bedford

Bedford, OH

4.4
2,695 Reviews

500 Broadway Avenue

Bedford, OH

44146

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Showing 2,695 reviews

November 15, 2019

Kendra was soooooo helpful I am Truly thankful for her and her wonderful service today if I cry It’s tears of joy because she made this happen for me today thank you so much . More

by ALEXJANDRIAERVIN97
Recommend Dealer
Yes
Nov 16, 2019 -

North Coast Mitsubishi of Bedford responded

Thank you SO MUCH for your review! We are excited to hear that we were able to deliver an awesome buying experience for you!

November 13, 2019

She is the best sales woman I have ever met she goes out of her way to help you any way she can the best More

by Joe joe
Recommend Dealer
Yes
November 13, 2019

Exceptionally easy Truck purchase Ron was awesome to deal with - I appreciate his professionalism and quick response to getting this deal put together. I also appreciate Ron's extra e More

by GT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
November 13, 2019

Ron, Tom, Sean and Mike were amazing. I appreciate their help to purchase the car I was interested in. Also the customer service was amazing. More

by Brooke
Recommend Dealer
Yes
Employees Worked With
Sean
November 12, 2019

This Dealership was wonderful! Kendra was very patient and helpful in finding me a vehicle I would be happy with. Easy financing and low payments More

by mrsprj712006
Recommend Dealer
Yes
November 09, 2019

Lemon They sold me a car that needed work before the first payment was due. The Carfax was inaccurate...the car has clearly been in a major accident on the More

by Anonymous Prime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 10, 2019 -

North Coast Mitsubishi of Bedford responded

Hi Anonymous Prime and thank you for sharing your experience! We have never really experienced an “inaccurate Carfax”, as they are now offering their Buyback Guarantee, which indicates how confident their company is about their information collecting process. However, anything is possible. Have you contacted them to activate the Buyback Guarantee on the vehicle? In regards to the time spent at our facility, 9 hours is much too long to be anywhere, let alone a car dealership. The only explanation we can extend is that it does occasionally happen if one of our clients has an extremely tough time getting a finance approval due to credit history. When this happens, we exhaust every avenue in order to convince a lender to take a chance on someone, even though the lenders may not feel comfortable due to someone’s personal payment history. I’m not sure if this applies to your situation, but that is a reality that we deal with at times. Either way, we apologize for any inconveniences you experienced. As you can see, Tricia has a stellar review history, and we will all be using your review as a training exercise to ensure our processes become even better and more efficient for future Auto World clients! Again, we genuinely appreciate your input and welcome your business moving forward!

November 09, 2019

They were very helpful, and even though it took a while the overall experience was pretty painless. I would definitely recommend them if you're looking for a car More

by Nestor C
Recommend Dealer
Yes
November 09, 2019

Everyone else promised they could help.. Tricia really did. She made me feel important, even though she was answering phone calls, texts & helping customers, she listened. This dealership is More

by DrivinDaisy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
November 08, 2019

Nick is a very helpful person and very patient. He answered everything and was very well informed also worked with you and took his time to show you different options to meet your need. Need a car nic More

by Eno
Recommend Dealer
Yes
Employees Worked With
Nick Ciocanelea
November 08, 2019

More than helpful!!! Very informative, willing to help, understanding, and, most importantly, straightforward and honest. He is not one of those sales who say whatever c More

by xgong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oje Adebo
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