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North Coast Mitsubishi of Bedford
Bedford, OH
2,695 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 28, 2020
Very helpful when choosing the option I wanted for my Acadia. Worked with me to develop a plan for financing. Made sure paperwork was in order and sent my car to the detail shop after the deal was made. Acadia. Worked with me to develop a plan for financing. Made sure paperwork was in order and sent my car to the detail shop after the deal was made. Very personable. More
by courtney.j.steele1
Employees Worked With
Gary Gerts
March 28, 2020
If I could give 0 stars I would. Very poor customer service Very poor customer service received from this establishment you call a car dealership. i couldn't get a ride to and from the dealership to purchase a Very poor customer service received from this establishment you call a car dealership. i couldn't get a ride to and from the dealership to purchase a vehicle. Most dealerships offer this courtesy service. Was told no even after sending my identification,completed online application, and references. The Store manager personally has not called me back as of today. Poor professionalism via text. More
by SAlexa
Employees Worked With
Nick Baron
March 26, 2020
I cannot say enough about Gary as I have dealt with him on several occasions and he’s helped me out in so many different ways and especially with my most recent purchase he is great with customers and def on several occasions and he’s helped me out in so many different ways and especially with my most recent purchase he is great with customers and definitely would recommend him to anyone. More
by Marisa
Employees Worked With
Gary Gerts, Nick Baron, Aaron Flynn
March 26, 2020
Very friendly worked very well with us. Gave us the best deal possible. Was polite and fast working. Gave us exactly what we asked for the first time deal possible. Was polite and fast working. Gave us exactly what we asked for the first time More
by bolinjr
Employees Worked With
Gary Gerts, Nick Ciocanelea
March 26, 2020
Felicks - a Relaxed way to buy a car. Thanks Felicks - for being a great salesperson. We really appreciated your work with us today. Very polite and respectful. Good luck to you my Thanks Felicks - for being a great salesperson. We really appreciated your work with us today. Very polite and respectful. Good luck to you my friend. We named our Mazda after you in respect for your hard work! More
by jeremy.patty
Employees Worked With
Felix Miroshin
March 24, 2020
Kendra was determined to help me find my perfect vehicle! She texted me vehicles that were in my price range, year, model and features. A couple days later I saw one I really liked and bought it the next da She texted me vehicles that were in my price range, year, model and features. A couple days later I saw one I really liked and bought it the next day! She was very friendly and professional the whole time. I really appreciate all her hard work in finding my Nissan Rogue that I love! More
by monicazite1
March 24, 2020
I am deeply disappointed in this dealership. The sales people were amazing, I traveled from Indiana to Ohio to purchase a vehicle that I have been interested in for years. I got there and they had me wait people were amazing, I traveled from Indiana to Ohio to purchase a vehicle that I have been interested in for years. I got there and they had me wait for over 4 hours to get paperwork ready. When I went in to sign my papers, I noticed they had a wrong address on file and I corrected them but the finance guy told me they will update the files after I sign and mail them to me. Now a month later I try to get my vehicle registered but the BMV in indiana tell me they need a title. I immediately call the dealership and remind them about my car title and they tell me they sent it out already. Unfortunately they never updated the address and they supposedly sent the title to the wrong address. The title person and I called the bank who have a lien over the vehicle to get a duplicate title, and thankfully the bank accepted to apply for a duplicate title. A week went buy and I called the bank to get an update on the application, unfortunately I was informed that the application was denied because the title does not exist in Indiana state. The bank proceeded to tell me that the dealership must not have issued out the title in the first place. I called the dealership again and this time they told me that there is nothing they can do about that because they issued out the title already. Now my only option is to return the car and get my money back because I will not pay for a car I cannot drive or own. Some people may have positive experiences with this dealership but I have had a horrible experience More
by Grace
Employees Worked With
Carlos, Michael
March 06, 2020
WORST CAR DEALERSHIP ON THE PLANET IF YOU ARE LOOKING TO BE LIED TO AND JERKED AROUND THIS IS THE DEALERSHIP FOR YOU I HAVE BEEN WAITING SINCE FEBRUARY 20 FOR MY CAR STILL NOTHING IT HA IF YOU ARE LOOKING TO BE LIED TO AND JERKED AROUND THIS IS THE DEALERSHIP FOR YOU I HAVE BEEN WAITING SINCE FEBRUARY 20 FOR MY CAR STILL NOTHING IT HAS BEEN OVER 2 WEEKS AND NOTHING .NO MANAGER NO ANSWERS .THERE ARE MANY OTHER DEALERS STAY AWAY FROM THIS ONE I WILL BE CONTACTING THE BETTER BUSINESS BUREAU AND THE ATTORNEY GENERAL TO LOOK INTO THERE METHODS. More
by AJTREESE
