North Coast Mitsubishi of Bedford

I requested to cancel my service contract and was unable to get anyone to respond so I decided to go in. I made contact with Jason who told me that I was unable to cancel and I asked why. He said it is some to get anyone to respond so I decided to go in. I made contact with Jason who told me that I was unable to cancel and I asked why. He said it is something that has to be included with car. I advised per the paperwork it stated I could cancel and showed him where it stated that. He then states that it was required by the bank to finance the deal and I told him the paperwork states that is not the case either. He goes to the back for maybe 2 minutes and comes back and says the bank said they will not finance if I dont except the service contract. He then states he will just cancel it anyway. What is funny is he was able to do all of this in under 2 minutes. Scare tactics to me. He then threatens me with taking the keys and cancelling the deal if I do not accept. I had to get back to work so I called the bank myself who stated I do not need a service contract for deal to finance. So I call this morning because my text were not returned from Monday and asked if he would remove the contract. He states "the dealership doesn't want to sale the car any longer and is canceling the deal. What? That is the some crazy xxxx. So he says he will call me back. So I have contacted Attorney General office and BBB and have complaints against them. I also have contacted Santander the finance company. This is Foul business and I don't understand why me wanting to cancel a service contract on a car that has 19000 miles and still under warranty requires all this. Stay away from them and their shadiness. Will keep you all posted. More

Spoke with salesman and drove two hours to look at a BMW. Salesman assured me the car was in perfect condition and had never been in a accident. I arrived at the dealership to see a car that nothing like t Salesman assured me the car was in perfect condition and had never been in a accident. I arrived at the dealership to see a car that nothing like the one advertised. It was clear that the pictures were not of the car or were photoshopped. The car was filthy to hide the fact it had been repainted. It was obvious the car was repaired/repainted (and a poor job at that). I found painters tape under the body and inconsistency in the paint job. After researching the car I also discovered it had a Canadian title that voided the manufacturer warranty in the US. My best way to describe this auto lot is a photoshop chop shop. Shame on me for traveling two hour to look at a car that was priced unreasonably low. Shame on you if you buy a car from them after reading this post. More

I wouldn't recommend. I bought a car in June, and I STILL have not received my title. I had to get another temp tag. I called the dealership, and sent a message to them o I bought a car in June, and I STILL have not received my title. I had to get another temp tag. I called the dealership, and sent a message to them on Saturday and STILL no work from them. When the BMV looked up my car they discovered that the car is still listed under the previous owner's bank. Title work hasn't even started! This tells me that the dealership hasn't bought the car out yet. The only reason I even gave this two stars is because our salesman, Chris, was great to work with. More

GREAT CUSTOMER SERVICE! I went to NCAM for the first time and had a great experience! Great customer service! I will definitely use them again in the future I went to NCAM for the first time and had a great experience! Great customer service! I will definitely use them again in the future More

Omg kendrea Timms was so kool an I left in the car I wanted thanks auto world for everything y’all great love it love wanted thanks auto world for everything y’all great love it love More

Kendra is Awesome!! She made a difficult situation Turn out Great. Kendra made my experience stress free. Thank you Kendra for Everything. If anyone is Looking for a Vehicle check out Kendra. out Great. Kendra made my experience stress free. Thank you Kendra for Everything. If anyone is Looking for a Vehicle check out Kendra. More

The sign says they will go around the world for you and that is exactly what they did for me... Holly and the rest of the crew did an amazing job and had excellent customer service.. I definitely recommend that is exactly what they did for me... Holly and the rest of the crew did an amazing job and had excellent customer service.. I definitely recommend. More

Both Kendra & Jacob has Great Personalities. I will definitely recommend them to others for future potential sales. Thanks for everything. Keep up the good work! definitely recommend them to others for future potential sales. Thanks for everything. Keep up the good work! More

Waited a very long time got there at 1, left at 7 Other then that I like my car Thanks players players Players. Thanks you then that I like my car Thanks players players Players. Thanks you More

Kolin and Amanda were very helpful! Answered all questions, were thorough with everything. Very happy with the purchase and overall experience!! Would suggest for people to go to Kolin and Amanda! S questions, were thorough with everything. Very happy with the purchase and overall experience!! Would suggest for people to go to Kolin and Amanda! Successful experience! More