North Coast Mitsubishi of Bedford

BUYER BEWARE!!!!We found a 2006 Jeep Grand Cherokee online, called and spoke with John. Who assured us that the vehicle was clean, in great shape, and had a fender replaced from a small dent. John ass online, called and spoke with John. Who assured us that the vehicle was clean, in great shape, and had a fender replaced from a small dent. John assured us that the vehicle was being detailed and having the oil changed and would be ready when we arrived in 2 days from over 600 miles away. I arrived at the dealership and waited for 1.5 hours before I was even able to see the car. It was not as clean as we had hoped, but still an OK deal for the price. The vehicle was dirty (very poor detail job). They said they had performed a complete inspection of the vehicle, and changed the oil. The mechanic was also fixing the hood shock (which keeps the hood up). I was concerned but went ahead and drove the vehicle home. Within 100 miles, the navigation system stopped working, and I was getting service engine and service 4WD lights. The day after I got home, a close friend inspected the car, who does a significant amount of body repair. He informed us that the axle was bent, the driver door had been ripped off it's hinges, there was binder wire holding the radiator on, and the hood shock was not replaced. There were multiple spots where bondo had been used, the paint colors did not match from panel to panel, AND the oil had NOT been changed (the oil filter was marked with a 4-11-09 date and the oil was very dirty--even though they had a fradulent service sticker and had reset the Jeep's computer.) We called and asked that they refund some of our money due to the problems with the Jeep. We never received a straight answer, and kept getting jerked around. When we figured out all of the lies we had been told, and never received a resolution from NCA, we were able to stop the payment of funds and we returned the vehicle. I WOULD NOT purchase from this dealership unless you are a skilled auto body repair individual who can inspect it with a fine tooth come prior to taking delivery. More

Great seller, very honest and responsible . I would like to deal with them again and again. Thank you for the great price you gave me . I really appreciate it. Also , I wou would like to deal with them again and again. Thank you for the great price you gave me . I really appreciate it. Also , I would like to thank you for the smooth transaction and quick followup on the paperwork. Delivery was on time. Chris and John are the best sales men I've ever met. They are polite and dependable guys. The information they gave was very helpful .Thank you again, you are the best. More

We bought our car from this dealer 6 months ago and are very happy with it. The car was exectly as described. I would definately recommend this dealer to my friends. The sales people there are honest, resp very happy with it. The car was exectly as described. I would definately recommend this dealer to my friends. The sales people there are honest, respectful and very friendly. Thank you, guys, for my Lexus hybrid! More

Vehicle as described, reasonable price, and excellent customer service is what I received when I made a decision to purchase from this dealership. I picked up my vehicle last week. Both Sales Representat customer service is what I received when I made a decision to purchase from this dealership. I picked up my vehicle last week. Both Sales Representatives were very knowledgable and answered all my questions. I would definately recommend this dealership to my relatives and friends. Great overall experience! More

Purchased a car from North Coast auto few months ago and was very skeptical of purchasing a car from internet. Long story short, when I got to North Coast's lot in Cleveland, Oh i was amazed to see that the was very skeptical of purchasing a car from internet. Long story short, when I got to North Coast's lot in Cleveland, Oh i was amazed to see that they are a very big dealership and have cars for sale from luxury to economy. I purchased my car from them and haven't had any issues since. Their staff was very friendly and knowledgeable and I got out of their very quickly to drive my car home!! Very pleased with the whole experience and will call up on North Coast for my next automobile purchase. More

Thank you Chris and mike for all the help that ya gave us on buying our next car. We really appreciated all your help and how the whole process went easy and smooth. I love the way that ya are friendly and n on buying our next car. We really appreciated all your help and how the whole process went easy and smooth. I love the way that ya are friendly and nice. Thank you for everything and I really recommed making business with you. Thank you More

I have bought two cars from North Coast Auto in the past. They made the transaction easy and fast. The current car was sold to me by Mike, he was very easy to work with. You really can't find the quality and They made the transaction easy and fast. The current car was sold to me by Mike, he was very easy to work with. You really can't find the quality and price that they give you. I will be back for my third car soon. More