North Coast Mitsubishi of Bedford

Awesome experience! Jeff saw us walking on the lot and helped me find the car I'd seen online quickly. We went inside and with in moments were on a test drive. He knew the product as well as I did. And wa helped me find the car I'd seen online quickly. We went inside and with in moments were on a test drive. He knew the product as well as I did. And was able to get more info that made the car the much more appealing. Really made the process easy and stress free. Absolutely will return in the future and recommend to friends and family. Best prices out there!! More

I left feeling relieved. I'm very happy I went to this dealership due to the gracious customer service I received. All my questions were given unequivocal answers. Very honest and straight forward this dealership due to the gracious customer service I received. All my questions were given unequivocal answers. Very honest and straight forward and I definitely will recommend friends and family. More

I was very please with my experience. Jeff was very informative and gave me the peace of mind I seek when making big purchases. HIs "soft sell" approach was very appealing and comforting. When I fel informative and gave me the peace of mind I seek when making big purchases. HIs "soft sell" approach was very appealing and comforting. When I felt I had questions or concerns, I was not made to feel stupid or pressured. I will definetly recommend Jeff and the dealship to my friends and anyone looking for a quality vehical at a very fair price. More

Went in to look at some used vehicles and worked with ken johnson. Ken was very friendly and professional. He took his time with me and was very patient. Not pushy at all like the other salesmen i have worke johnson. Ken was very friendly and professional. He took his time with me and was very patient. Not pushy at all like the other salesmen i have worked with. I would definitely recommend my friends and family to see ken if looking for a new vehicle. Very happy with my purchase and that i had such a great experience at a car dealership with ken. Hes someone u want to keep around! More

He was very informative, and got me out the door with a car I had not dreamed of buying. I have to say that I am pleased with his attitude and would recommend him to anyone. car I had not dreamed of buying. I have to say that I am pleased with his attitude and would recommend him to anyone. More

I loved dealing with this dealership. very friendly and try very hard to keep it within your budget. I recommended all of my friends! great experience try very hard to keep it within your budget. I recommended all of my friends! great experience More

Had discussions for over a month on a specific vehicle. Made Appointment and drove over 300 miles one way to see and potentially purchase. Wasn't provided accurate facts. Car had some flaws, which I inqu Made Appointment and drove over 300 miles one way to see and potentially purchase. Wasn't provided accurate facts. Car had some flaws, which I inquired about-ie: defective leather in two places, exterior touch up wasn't done with correct color of car paint, missing tow hook cover, car fax (when I requested it) showed an accident. The oil change indicator was on along with navigation assistance was required. This vehicle (with an appointment being made) should have been show room ready. They did not "Wow" me as a customer and they appeared to be unorganized, un-willing to negotiate the price (and I was lead to believe they would be) and they tried to scam me on my trade in (I had NADA and Kelly Blue Book trade in reports). They put $5.00 worth of gas in the car and said I could drive it for about 20 minutes. I got lost and the guage indicated I had zero miles until out of fuel. I stopped to put gas in it to make it back and they didn't even offer to refund me for the purchase!!! I called and talked to the GM, Mike, once I left there. Said they are a wholesale dealership and gave me the best price available. NOT TRUE!!! I had other print outs of same make,model vehicles - nearly identical except for color, and they were better priced. This dealerhip may work for customers that don't care about excellent customer service, and perhaps just want a car with no concern about interest rates, prices, etc - they just want a car! Not my kind of operation. Once leaving this dealership, I headed down to another professional dealership in Ohio and made my purchase and left with my new vehicle. Perhaps North Coast Auto Mall employees need to embrace true customer service and learn how to "Wow" their customers! I would not recommend anyone to deal with this place due to my bad experience. More

My experience at North Coast Auto Mall was fantastic! The sales associate I worked with was Igor Radic. He was not pushy and listened to what I wanted. Igor was very knowledgeable and able to answer all sales associate I worked with was Igor Radic. He was not pushy and listened to what I wanted. Igor was very knowledgeable and able to answer all of my questions. He took the time to discuss financing, payment options and how the car buying process worked in general; being a first time car buyer I really appreciated the time Igor spent walking me through all of the details. The whole process was quite quick, I was in and out in under an hour! Based on my experience, I would definitely recommend North Coast Auto Mall to my friends and family. Ask for Igor! More