North Coast Mitsubishi of Bedford

BUYER BEWARE! Please read this, carefully. Auto World Mitsubishi employees, Jessica Ford and Jimmy Vega, are bold-faced liars. I drove two hours from Columbus to check out a 2008 Jeep Wrangler that Jess Mitsubishi employees, Jessica Ford and Jimmy Vega, are bold-faced liars. I drove two hours from Columbus to check out a 2008 Jeep Wrangler that Jessica and I had been texting about for over a week. I asked her if the Jeep smelled like cigarette smoke and also if there was any damage not shown in the listing that I should be aware of before I made the trek. She said there was no smell and no damage and the vehicle passed their safety inspection. When I opened the door, I immediately noticed the unmistakable smell of stale cigarette smoke. I turned on the ignition, and the check engine and tire pressure lights were on. When I pulled out of the parking spot and turned the steering wheel left, the Jeep kept going straight. I stopped, turned the wheel all the way to the left, looked out the window, and noticed the wheels had barely moved. I find it completely absurd that this vehicle passed any kind of inspection. There's no way they should have even let me test drive it, let alone attempt to purchase it, in its current condition. I walked into the dealership and told them, very specifically, about the issues I encountered and the things Jessica obviously lied about. I told them they wasted four hours of my life and asked what they had to say. Jessica, Jimmy, and another employee at the counter, did not utter a single word, and stared blankly into space. No apologies, no admission of Jessica's documented lies; nothing. I walked out of the dealership and got in my truck. Jimmy, the salesman, walked outside and I, again, asked what they had to say. He replied, "It's an '08 Wrangler. What did you expect?" He also told me earlier that they had just received the Jeep two weeks ago, when an easy Internet search reveals that the Jeep has been sitting there for well over a month, which I already knew. These kinds of people, like the employees I dealt with at Auto World Mitsubishi, are the worst, xxxx-of-the-Earth trash that you could ever have the displeasure of doing business with. The town of Bedford, OH should be embarrassed that it allows this cesspool of a dealership to operate within its city limits. Completely deplorable on every level. More

Good Customer service very helpful with my Questions and concerns they were very Patient and took the time to explain what was going on thank you concerns they were very Patient and took the time to explain what was going on thank you More

I recently purchased a used 2017 Chevrolet Malibu from auto world Mitsubishi. I was greeted by friendly, and knowledgeable staff. they made the buying process fast and efficient. I encountered a problem w auto world Mitsubishi. I was greeted by friendly, and knowledgeable staff. they made the buying process fast and efficient. I encountered a problem with my new USED car shortly after the purchase (it happens with used cars). After contacting the staff, they were happy to resolve the problem! They paid for all repairs and mechanic fees! All in all, I’m VERY satisfied with my car, but most of all I am satisfied with their customer service! I’d recommend Auto World Mitsubishi without a second thought. Thanks guys! More

I had a great experience with Michael and the rest of the staff and I will definitely be a return customer in the future. I’d recommend him to anyone I know staff and I will definitely be a return customer in the future. I’d recommend him to anyone I know More

I purchased a new car thru Auto World Mitsubishi last weekend. Michael Dorenkott came highly recommended thru many of my colleagues. It was such a simple process. Buying a new car is always exciting and weekend. Michael Dorenkott came highly recommended thru many of my colleagues. It was such a simple process. Buying a new car is always exciting and rewarding. Michael paid close attention to my wants and needs & guided me in the right direction. He was extremely patient and informative with me & made sure I was taken care of. I’m more then pleased with Michael and the Dealership. Everything was Very professional & very personal at the same time. I’m sending all my friends and family their way! I’m more then pleased with the whole experience & love my new car! More

Michael was so helpful and really cared about making sure all of my questions were answered. He knew a lot about all of the cars and helped me find something with everything on my wishlist. all of my questions were answered. He knew a lot about all of the cars and helped me find something with everything on my wishlist. More

So my daughter needed a car and found one online at this car lot. Her first car purchase mind you. After she signed the papers she inquired about floor matts , because there were none in the car, and Chris car lot. Her first car purchase mind you. After she signed the papers she inquired about floor matts , because there were none in the car, and Chris the sales men said ill see what I can do and ill get back with you. After 2 days passed he never contacted her so I called him and asked about them as well as a second ignition key. He said he will ask his manager. I waited a day no contacted from Chris so I called the dealer and got put into sale manager voice mail and left a message to please call . I have heard nothing back. So lesson learned that this dealer has no customer service therefore no repeat business. After reading the reviews im not surprised one bit. More