North Coast Mitsubishi of Bedford

still waiting on money they owe us!! Salesman was friendly but the decor was highly outdated. If they really sell that many cars they could update the waiting area drastically. I know tha Salesman was friendly but the decor was highly outdated. If they really sell that many cars they could update the waiting area drastically. I know that isn't the most important thing but you want to feel comfortable when you are spending a lot of money on a car. Now for the really bad part...we bought the car off eBay and the paperwork was ready when we arrived but it took almost 2 months to receive the title and they still owe us $1000 over 2 months later. That's a pretty large chunk of money for me and they keep saying they will send it but it hasn't arrived yet. More

Owner who cares After not reaching a deal on the car we wanted for our son, Scott followed up to find out why we had not made the purchase. He listened, addressed ou After not reaching a deal on the car we wanted for our son, Scott followed up to find out why we had not made the purchase. He listened, addressed our concerns, and we were able to make a deal that worked great for us. Scott cared enough to call back, and that made all the difference. More

Zero stars from sales to service! This has been by far the worst car buying experience of my life. Sammy, the sales associate was great. No issues there. The sales manager (or whoev This has been by far the worst car buying experience of my life. Sammy, the sales associate was great. No issues there. The sales manager (or whoever he is) was condesending and patronizing during our price negotiations and did not make me feel as though they were interested in my business. Then, two days later I received a shady call from the lady who drew up the paperwork claiming that I was undercharged and needed to come back in to re-sign contracts and refinance my loan. When I stated I wasn't comfortable with that I was abruptly hung up on. THEN, a week later I took my vehicle into the service department to have tint removed and car detailed per our purchase agreement. I was told that it would take 2-2.5 hours to complete the work. During this process the car was damaged where the windows and hard top convertible funtion are no longer working. No one would give my relative (who was waiting on the car) a straight answer until I called to inquire as to why it was taking so long (at this point it was was 6+ hours before i was given a rental). I then spoke to Rocko, the department manager, who was extremely rude on the phone and spoke to me like i was a petulent child who was wasting his time. Absolutely awful experience from sales to service. Save yourself a lot of hassle and take your business to one of the many other dealerships in the area. More

06 jeep commander As long as you have realistic expectations you will have a positive experience. The cars are not perfect condition but they are used. I was given ever As long as you have realistic expectations you will have a positive experience. The cars are not perfect condition but they are used. I was given everything I was promised. More

Very impressed! Normally buying a used car is an awful experience. But this time it was great! Very quick service, professional, honest & no pressure. I love my new c Normally buying a used car is an awful experience. But this time it was great! Very quick service, professional, honest & no pressure. I love my new car I got a great price too! More

2007 ford focus Working with Bryce Jason and Devin was a fantastic experience. With low to no credit and a ok car trade in they still got me together and put me in a Working with Bryce Jason and Devin was a fantastic experience. With low to no credit and a ok car trade in they still got me together and put me in a new car. Gotta love this place. More

amazing customer service!! My experience buying a car from joe was amazing. He was very thoughtful and considerate. He took great care of me and my husband. I give him a 12 out My experience buying a car from joe was amazing. He was very thoughtful and considerate. He took great care of me and my husband. I give him a 12 out of 10! More