North Coast Mitsubishi of Bedford

Worst car buying experience Bought a truck from out of town and got screwed thanks to auto world usa. My sales person didn't even know common information about the truck such as Bought a truck from out of town and got screwed thanks to auto world usa. My sales person didn't even know common information about the truck such as the Plow frame that was on it, she didn't know what it was. Guess that's why she got fired before I even closed on the deal. I was never contacted by the manager even when I called and asked for the manager because I couldn't get ahold of the sales women,it was a huge mess. Nobody knew who I was or what was going on with my truck. So let's talk about shipping, I mailed them a check and the truck should have shipped within two days after check cleared. But no, they "couldn't find a transporter" even though their supposedly a huge dealer that ships anywhere. So after I called day after day they found someone to get it up here. Turns out they drove it which was not part of the deal so I got it with even more miles. Now for the truck, I thought I was getting a good deal but it was just because of all the problems it had that nobody even told me about. I've never been sold a vehicle with so many problems that I didn't even know about. I mean who knows I probably would have payed the dealer to fix some of the issues before I got it... Exhaust manifolds leaking Broken headlight housing Broke wire on fog light Driver heated seat doesn't work Headliner on driver side is sagging Transmission leaking underneath Even the oil dip stick is broke off inside This dealer is horrible they wouldn't even help me out in anyway, unlike other dealers I've dealt with. Even if I got my shipping cost back that was suppose to go to a car hauler anyway not just some Joe Shmoe driving it all the way. More

Not a good experience, beware! First, I flew over 500 miles to the dealership expecting to have an automobile that was road worthy. As it turned out, the brakes and rotors were sev First, I flew over 500 miles to the dealership expecting to have an automobile that was road worthy. As it turned out, the brakes and rotors were severely worn or as the not so impressive mechanic said, it could just be warped rotors. Ok, fix it. Well the parts stores are closed, it was 4:30 on Saturday. So as they debated how to find the parts, I called a local parts store, yes sir, we do have those rotors in stock. I then informed the store manager of my location of rotors. I said," can we get this done so I can start my 7 hour drive home ?" Sorry, the mechanic cant stay long enough to complete the repair, I said, ok, I will pay his overtime! Well, not even the offer to pay the mechanic his overtime seemed to matter to the dealership. Really, is this what it is coming to when the public does the right thing, pays the price the dealer is asking and ends up driving away with expensive repairs that needed to have been done to have a safe and road worthy vehicle? Would I ever recommend this dealership? No, I would not want anyone else to experience what I did. It was not right nor fair. I hope something is done about this and that this dealer is not allowed to continue this kind of business with the public. Oh, once the problem of the brakes was discovered, the owner disappeared behind dark stained windows in his office and did not make an appearance again. More

Ask for Mike Charbel - Great Person And Even Better Saleman! I Purchased a car from Mike Charbel at North Coast Auto Mall. After dealing with one unscrupulous car sales men after another (at various other deale I Purchased a car from Mike Charbel at North Coast Auto Mall. After dealing with one unscrupulous car sales men after another (at various other dealership), it was a breathe of fresh air to finally deal with someone who was not only professional but also honest. I am very happy with my 2005 Mercury Moutaineer. Thanks Mike! More

Ask for Sammy! He's your guy! I had Sammy as my car salesman and he did a wonderful job! He went over and beyond to help me find the perfect vehicle! And he was very nice and pleas I had Sammy as my car salesman and he did a wonderful job! He went over and beyond to help me find the perfect vehicle! And he was very nice and pleasant through the whole experience, especially since I was a first time car buyer. Sammy wasn't an arm puller like your typical car salesman. I would go back there again in the future to check out their inventory. But ultimately, my car I purchased from them I got for one heck of a deal! I was searching on the market for a while and when I came across this car I just new it was the one! It runs smooth and no problems! More

good experience , straight to the point, helpful Pretty decent experience, No real issues, attentive and provided options during decision process. My only real issue is that it Would have been nice t Pretty decent experience, No real issues, attentive and provided options during decision process. My only real issue is that it Would have been nice to drive the car off the lot with gas in it though, the gas tank was pretty much on E as I left the lot.. More

Just ask for Alex Niazov I found North Coast Auto Mall because they are USAA certified and that reduced my insurance rate. I had a very good experience there and took home the I found North Coast Auto Mall because they are USAA certified and that reduced my insurance rate. I had a very good experience there and took home the van I wanted well below retail price, with low mileage, and a clean title. Alex Niazov was extremely friendly and professional and even followed up with us after the purchase of our vehicle and our long ride home. The call was sincere as was his feedback and advice throughout the car buying process. Just ask for Alex Niazov if you're interested in a car at North Coast Auto! More

Sammy was like a friend in the business... he really cared! I can't begin to say enough about Sammy. This young man treated us like family. He probed, he searched, he reached out and though I didn't purchase I can't begin to say enough about Sammy. This young man treated us like family. He probed, he searched, he reached out and though I didn't purchase a car from No.Coast Auto Mall, you can be absolutely certain that the next time (very soon) I'm in the market, I'll visit Sammy at North Coast Auto Mall. Unbelievable young man! He became a friend! Vic Rubenstein, Youngstown, Ohio More

mike helped me I had some small issues with the car I bought from North coast auto .Contacted Mike Shteyngarts he was able to resolve the problems. thank you Mi I had some small issues with the car I bought from North coast auto .Contacted Mike Shteyngarts he was able to resolve the problems. thank you Mike More

Alex Niazov - 1 year after I bought this car I found out it was wrecked & had major damage. This information wasn't provided to me during the purchase process. I wa 1 year after I bought this car I found out it was wrecked & had major damage. This information wasn't provided to me during the purchase process. I was told there was minor cosmetic damaged fixed on the car. More

Keep up the great work! It was a very pleasant & enjoyable experience! Sean Wood was very knowledgeable and friendly he also took the extra time needed to review with me all It was a very pleasant & enjoyable experience! Sean Wood was very knowledgeable and friendly he also took the extra time needed to review with me all the car buying details. More