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North Coast Mitsubishi of Bedford

Bedford, OH

4.2
2,697 Reviews

500 Broadway Avenue

Bedford, OH

44146

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Showing 2,697 reviews

March 31, 2018

Awesome experience Brooke was very helpful, worked with me was very determined on helping me find a car I need in my price range i would recommend my friends to ask for More

by Monteg13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke Kelly
March 31, 2018

A good normal car shopping experience. Great visit. Very helpful salesman. Took time to answer questions and explain the car buying process. Great selection of vehicles at decent prices. Go More

by Brock1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Issari
March 31, 2018

Excellent services and very friendly staff. The staff were patient, knowledgeable and gave excellent service. I will be back when purchasing my second vehicle. Honest staff like yours made a dif More

by Monalisa007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Elder, Gary Gerts, Chris Issari, Labryant Abercrombie
March 30, 2018

My New Car I had such a pleasant experience with Michael and Auto World USA, all my needs and wants were met and I couldn't be happier, I will definitely be back More

by Cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 30, 2018

Amazing salesman and person Came to Steven looking for a car to get me to and from work since I’m in the rebuild process with my credit. It’s hard to find someone that GENUINELY More

by Deon216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 30, 2018

2017 Ford Focus SEL, Salvage Title This was my first time buying a car, and Brooke made the experience easy and stress-free the whole way through. She was knowledgeable, and answered al More

by Tori Hallwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke Kelly
March 30, 2018

Harassing sales tactics 5 years of me answering phone calls, and emails, telling them I am not interested, and to please remove me from the lists, and now I get more calls, a More

by Charles Murphy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike
Apr 03, 2018 -

North Coast Mitsubishi of Bedford responded

Good afternoon Charles, My name is Matthew and I am the Customer Service Manager here at North Coast Auto Mall Bedford. I wanted to apologize to you for your experience with us as we never want our customers to have a one star experience. Will you please reach out to me so that I can help create a more positive experience for you? Thank you and I hope to hear from you soon. Matthew Customer Service Manager 917-374-5453

Apr 10, 2018 -

Charles Murphy responded

I've reached out over a dozen times in the passed 5 years. Multiple emails and phone calls. This last time the lady who answered the phone was extremely rude, made a handful of excuses, and said that someone must be signing me up as interested in a car. Just take me off of the xxxx cold call/email list. I expressed interest in a car 1 time long ago, then decided that leasing is the best option for me. All your aggressive sales tactics have done, is make sure that A. If I ever do decide to buy again, it won't be from you. And B. To make sure I warn everyone I know, or hear is interested in a purchasing a car that once you go see Northcoast you will be harassed for all eternity. Get a better program that allows you to pernanently block emails, and phone numbers. I shouldn't have to tell someone to stop calling me more than once, let alone 100s of times. I don't need someone calling or emailing me telling me when I should be in the market for a car, when I want to buy a car I'll go find the one that I want, don't need you trying to throw 1 at me. xxxx you've been throwing at me for a long time now and I haven't been in the market. So what's a big annoyance and headache to me, seems like a huge efficiency issue, and waste of time and rescources for you.

March 30, 2018

Finally financed I didn't have high hopes with my credit and I needed a safe car to get me through. I'm sure they are used to dealing with people like myself. They wer More

by Nikkibaynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Geis, Chris Issari
March 29, 2018

Excellent Sales and Service Customer Service Very Good Sales and Service Customer Service. All concerns addressed professionally and in a timely manner...both teams (Sales and Service) seems to More

by tahe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Musaelyants, Nick Baron, Chris Lawrentz, Brooke Kelly
March 28, 2018

2015 Toyata Camry (Sheeba) Our experience with Gary and Alex was pretty awesome. I appreciate their assistance in helping us to finalize our deal. So quick and so easy More

by MoeHubb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gerts, Alex Niazov
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