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North Coast Mitsubishi of Bedford
Bedford, OH
2,697 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,697 reviews
October 13, 2018
The best i’ve deal With i love you guys Seriously i came in so defeated not thinking i can get something and they gave me hope and happiness everyone were a team THE BEST HANDS DOWN!! Seriously i came in so defeated not thinking i can get something and they gave me hope and happiness everyone were a team THE BEST HANDS DOWN!! More
by Tanya2580
Employees Worked With
Mark Geis, Corey Wullschleger, Chris Issari, Joe Harnest
October 13, 2018
Very Good Very helpful and great customer service, the employee who helped us was very good and helped me understand a lot of things on the car I was getting. Very helpful and great customer service, the employee who helped us was very good and helped me understand a lot of things on the car I was getting. More
by natereese123
Employees Worked With
Aaron Flynn, Aaron Wood
October 13, 2018
Don't waste your time here. Really disappointed in the service I received today. I entered my information on the website and was immediately hounded by "Lia" the "Coordi here. Really disappointed in the service I received today. I entered my information on the website and was immediately hounded by "Lia" the "Coordinator" via phone and finally text at 8:00 at night. She sounded almost too excited for me to come in but I appreciated her enthusiasm and received a "pre approval" letter from Capital One. She told me to ask for Nick when I got to the Bedford location. My partner and I arrived and weren't greeted. We literally stood in the middle of the sales floor as people were being corralled around the room like cattle. I finally approached a nice young woman and asked for Nick. She told me he wasn't available and someone else whose less busy could help us. She sat us at a desk and eventually Travis came over to greet us. Travis was nice but way too busy. He told us to take the test drive ourselves because he was busy working with 3 other people but also trying to help us? He asked me how much I wanted for my trade. I explained I wanted around $4000 as I had just put all new Goodyear tires on the car and the suspension was brand new as well. When we arrived back from the test drive we didn't even get to discuss the pre approval..... He immediately said he could offer me $1000 for my 2011 Malibu and then said I think you will be better off selling this personally? He explained they could only offer $1000 for the car because they are "Wholesale direct." What does that even mean? The black book on my car according to cars.com is $2400-3100. I just received $1000 for my 2000 Malibu 2 years ago with 200k miles.... Needless to say I kindof laughed and sat there for a moment to see what else he would say or offer. He simply extended his hand and thanked us for coming in. Waste of my time and very unprofessional service/setting. Now I'm just waiting on my generic response from Mathew the "National Customer service manager" who is not even based in Ohio? And almost always replies to each complaint with the same response. Lol. ALSO please read the 1 star reviews on Google this place buys cars from out of state that are wrecked and then resells them here for "a great savings" aka a ripoff. Just skip this place save yourself the headache. More
by tyd343
Employees Worked With
Lia, Travis, No Show Nick
October 11, 2018
the best hello i had a great experience the staff were effective they were patient, and courteous. i felt valued. i would certainly do business here ag hello i had a great experience the staff were effective they were patient, and courteous. i felt valued. i would certainly do business here again. More
by mr. dwayne
October 08, 2018
It was GREAT!! They were very helpful & got me in the car I wanted!!! They made me feel welcomed && answered all my questions!! Very happy with my purchase They were very helpful & got me in the car I wanted!!! They made me feel welcomed && answered all my questions!! Very happy with my purchase More
by erobinson6690@yahoo.com
Employees Worked With
Mark Geis, Joe Harnest, Aaron Wood
October 07, 2018
Auto purchase Brian did a great job. Brian took time to explain all phases of the purchase. I would recommend him to my friends And feel confident he would Brian did a great job. Brian took time to explain all phases of the purchase. I would recommend him to my friends And feel confident he would take good care of them. More
by Car123
Employees Worked With
Brian Telezhenko
October 07, 2018
Getting a new car They were very helpful and helped us get into a better car with a reasonable price and I never had a better experience here with finding a newer car t They were very helpful and helped us get into a better car with a reasonable price and I never had a better experience here with finding a newer car they were there to help More
by Mm091877
Employees Worked With
Corey Wullschleger, Brooke Kelly
October 06, 2018
Great / Friendly Experience Great dealership and service. Comfortable and friendly environment. Reasonable prices and options. Good costumer service. Highly recommend and will b Great dealership and service. Comfortable and friendly environment. Reasonable prices and options. Good costumer service. Highly recommend and will be referring others. Overall great place More
by TyeshiaW
Employees Worked With
Corey Wullschleger, Chris Issari, Brooke Kelly
October 06, 2018
It was the best experience great customer service Awesome people great customer service and they found as many options as possible and work there hardest to find the right fit for me. Great Job Awesome people great customer service and they found as many options as possible and work there hardest to find the right fit for me. Great Job More
by Nomarmoses16
Employees Worked With
Gary Gerts
October 06, 2018
Excellent Customer Service Nick was our salesperson and he was very attentive to our needs. He made sure that we got into a vehicle that fit our family’s needs and that we didn’ Nick was our salesperson and he was very attentive to our needs. He made sure that we got into a vehicle that fit our family’s needs and that we didn’t go above our budget. More
by kia.preston
Employees Worked With
Nick Ciocanelea, Corey Wullschleger
