North Coast Mitsubishi of Bedford

A great Sales Rep can make a great car buying experience We spent more than a month car shopping. My wife is handicapped, so ease of entry and exit were important, as well as, seating comfort. I was looking We spent more than a month car shopping. My wife is handicapped, so ease of entry and exit were important, as well as, seating comfort. I was looking for driver assistance features for myself. After pouring through many Consumer Reports issues and checking out online articles, we had it narrowed down to "only" about a dozen makes, models, and body types. The only way to proceed was to actually go to dealership lots and try out cars for fit and function. We went to several, but we were being steered to cars that were too big, too small, expensive, or uncomfortable. Some of the Sales Reps were not very knowledgeable about their cars and features ("What is an HD radio?"). We went to North Coast Auto Mall and met Nick and things definitely got much better! Nick is very knowledgeable about all makes and models and their features... and was willing to work hard to meet our needs. His advice was always "spot on" and his recommendations proved to be the best. He helped us narrow our search down to either a Subaru Legacy sedan or a Hyundai Sonata sedan. When we spotted a cheap Legacy on the website, he suggested against it because he knew that it was a salvaged vehicle that may still have some problems. He found us a 2015 Sonata Limited that was at a great price and had most of the newest "bells and whistles". We just returned from several weeks of traveling out of town and instead of regretting the experience, we enjoyed the traveling. The driver assistance features were amazing and a big help. The navigation system was great and all of the maps were updated by the dealership. The ride was comfortable. The media system was fun. And, there was space for luggage, holiday gifts, and a wheelchair. Thanks, Nick, for helping us find the right car (and in my wife's color choice too). More

Great Experience This was a great experience! I walked in afraid of what they would tell me because I do not have perfect credit, but I sat with Brooke and she talked This was a great experience! I walked in afraid of what they would tell me because I do not have perfect credit, but I sat with Brooke and she talked with me and made me feel comfortable. She was kind, patient and warm with me. Very knowledgeable about cars and knew what I wanted when all I said was, I want "something up" lol. She put me in the perfect car. I love it and will be back for my next car. Wonderful place! More

Fantastic service. Long story short, I bought a car from this dealership one month ago. Just over a week ago it was totaled. I was devastated! My wife and I were luckily Long story short, I bought a car from this dealership one month ago. Just over a week ago it was totaled. I was devastated! My wife and I were luckily uninjured In the accident but i loved that car! After the accident we came back to Northcoast to check out their inventory again, and again I was surprised by the quality of service and care for their customers. They got me exactly what I asked for and into another new car the same day. More

Great place to buy used and new vehicle They have great cars I would recommend people going to sales person a little more experience or has been there a long time so u can get the best car b They have great cars I would recommend people going to sales person a little more experience or has been there a long time so u can get the best car buy experience! Other than that my sales person was great he is a very friendly and honest person and he made sure I got what I wanted More

Outstanding customer service Im glad I picked this dealership. The sales person ( Boris) was very helpful and he made sure we left happy. He went above and beyond to find us the b Im glad I picked this dealership. The sales person ( Boris) was very helpful and he made sure we left happy. He went above and beyond to find us the best deal for a great car. I'm in love with my new car.. Thanks Boris. U rock!! More

This was a great experience. Brooke was a great help and I will definitely recommend everyone who comes here to talk to Brooke. She’s the best!!! I can’t thank Brooke and North Co Brooke was a great help and I will definitely recommend everyone who comes here to talk to Brooke. She’s the best!!! I can’t thank Brooke and North Coast Auto Mall enough. Thank you for everything. More

E Z does it!! The best car dealer experience ever.. No games, straight direct,, nice car selection, and absolutely no pressure when it comes to your purchase.. I wo The best car dealer experience ever.. No games, straight direct,, nice car selection, and absolutely no pressure when it comes to your purchase.. I would recommend this dealership over any in Cleveland for fast, reliable, and honest service More

They worked a miracle! Upon our visit to NCAM, we were greeted by Brian Telezhenko. He was very kind and welcoming, he was also very eager to hear about what we were looking Upon our visit to NCAM, we were greeted by Brian Telezhenko. He was very kind and welcoming, he was also very eager to hear about what we were looking for. These guys made it happen for us, we are truly greatful and recommend them to anyone! More