North Coast Mitsubishi of Bedford

1 star is too much for them. 5 hours of waiting for a trade in quote just to be low balled is pathetic. “Market value” must have a different definition for the incompetent employ 5 hours of waiting for a trade in quote just to be low balled is pathetic. “Market value” must have a different definition for the incompetent employees here, $24k for a 2020 1500 with under 38k miles - check the market let me know how many you find were $24k is “market value”. In addition whatever sales child I spoke with wouldn’t accept the fact that I was already approved with multiple financing options, all of which are “in house” meaning they work with the dealer. I wish the used vehicle I wanted was at literally any other dealership. Solid work fumbling a used car deal where you guys would have gained a truck that’s 5 years newer with half the miles of the one on the lot More

They lied to me to get me to the dealership to buy a vehicle. I was offered a range for my trade of $22,838 to $25,328. They actually only offered $19,500. I did not misrepresent my car, but he said tha vehicle. I was offered a range for my trade of $22,838 to $25,328. They actually only offered $19,500. I did not misrepresent my car, but he said that they go by KBB. I had it in writing from his employee and he said ih he made a mistake. So I drove 45 minutes each way because oops, he made a mistake. I don't like being misled and lied too. More

Tyler was very helpful and honest with me. I appreciate how honest he was and it felt like he cared about my experience as a consumer. He wanted to find a win win for both sides and not take a I appreciate how honest he was and it felt like he cared about my experience as a consumer. He wanted to find a win win for both sides and not take advantage of me as the consumer. He did a great job. More

Excellent transaction! Was driving from 4 hours away so I was nervous about the transaction but they were amazing to work with! Devin my salesman was on top of things, insu Was driving from 4 hours away so I was nervous about the transaction but they were amazing to work with! Devin my salesman was on top of things, insurance cards were printed, answered all of my questions. Spoke with Mo to go over numbers. Neither was pushy at all. Would highly recommend this dealership! More

Jimmy was a great sales person, respectful and not pushy, made the process fast and easy. Jimmy and the team helped me out with a great finance rate on my new car. 🥰 made the process fast and easy. Jimmy and the team helped me out with a great finance rate on my new car. 🥰 More

Jimmy Vega did a good job ! ! He’s the best sales rep in all of the world ! He’s the best sales rep in all of the world More

On Tuesday 4/30 I came in for an oil change and when I had left, my driver door wouldn’t close correctly. When I noticed, I took a picture of the inside of the door which had fresh paint chipped from the had left, my driver door wouldn’t close correctly. When I noticed, I took a picture of the inside of the door which had fresh paint chipped from the door being bent. When I called the store, I talked to Adrian, my advisor and emailed him a picture. I came in and he immediately said, I showed my supervisor and we aren’t going to fix it but let me get him. After speaking to him for 2 minutes he went and got nick, the gm. Nick proceeded to call me a liar and that it was preexisting which it was not. He talked down to me as if I was nothing and told me he wouldn’t fix their mistake. Now I have a door that doesn’t shut right. I purchased the vehicle 12/26/23 and this is completely unacceptable. I took it to my mechanic and he did verify that it was new damage. After I purchased the vehicle I brought it to him to give it a look over so he has seen the vehicle beforehand. I would like my door fixed. I followed back up later Tuesday afternoon and said I would receive a call back but I have yet to get a call. More

Very helpful especially for me and my situation. Tej was very supportive in a time where I thought nothing could be done, I will never forget the services I got from autoworld Tej was very supportive in a time where I thought nothing could be done, I will never forget the services I got from autoworld More

They told me the wrong date of the appointment so I showed up expecting my car to get worked on. They said they couldn't take it, so abmitidly I angrily said this place is always such a hassel (it real showed up expecting my car to get worked on. They said they couldn't take it, so abmitidly I angrily said this place is always such a hassel (it really is). One of thr service men behind thr cou ter told em don't come back then. So awesome to inconvenience a customer then tell them not to come back! More

Went for an oil change and tire rotation. Very good customer service Adrian was very helpful explained everything to me. Upon leaving i ran into my Salesman George asked me if everything was Very good customer service Adrian was very helpful explained everything to me. Upon leaving i ran into my Salesman George asked me if everything was ok was i happy with the car and if i needed anything to give him a call. Excellant service all around this is my first time dealing with a dealership. More