North Coast Mitsubishi of Akron

We walked in with a plan and Brooke was able to make that plan a reality. We really appreciate her and all she helped us with!! plan a reality. We really appreciate her and all she helped us with!! More

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the go beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊 More

Trey and Nathan were very welcoming and understanding of our situation. They gave us a range of options They made certain we were happy with our purchase and did not try to pressure us into buying something our situation. They gave us a range of options They made certain we were happy with our purchase and did not try to pressure us into buying something we couldn't afford. More

Trey has been the best. He answered all of my questions and took his time. He worked with me in so many ways to make sure I was getting what I could afford. Thanks to him, I He answered all of my questions and took his time. He worked with me in so many ways to make sure I was getting what I could afford. Thanks to him, I’m about to drive home a 2022 Mitsubishi outlander!! Thank you Trey!! More

This by far is the best place to buy a vehicle! !! Outstanding customer service !!! You’re not gonna find better people!! !! Outstanding customer service !!! You’re not gonna find better people!! More

Deceptive Practices and Hidden Damage – A Wasted Trip My recent experience with this dealership was incredibly frustrating and a complete waste of my time and money. I was interested in purchasing a 2022 Te recent experience with this dealership was incredibly frustrating and a complete waste of my time and money. I was interested in purchasing a 2022 Tesla Model S that they advertised with a clean CarFax report. Before making the two-hour drive, I specifically called and confirmed that there were no conditions to receive the listed price and that the vehicle had no prior damage. Both claims were explicitly denied over the phone. Given their assurances, I rented a car (as my previous vehicle was totaled) and drove four hours round trip for my appointment. The sales representative was friendly and the test drive went smoothly. However, when I expressed my interest in purchasing the car outright, the finance manager appeared and informed me that to get the advertised price, I would be required to finance through them. This was the first major red flag, directly contradicting what I was told earlier. As I was reviewing the finance terms, they then casually dropped the bombshell: the car actually had structural damage. When I immediately stated I was no longer interested, a manager came over and showed me an auction report that clearly documented this structural damage. Had they been transparent from the beginning about the financing requirement and, more importantly, the structural damage, I would have saved myself over four hours of driving, the cost of a rental car, and valuable time spent at their dealership. It's clear this dealership engages in deceptive practices, and based on other reviews I've since read, this appears to be a long-standing pattern of behavior. I strongly advise against giving them the benefit of the doubt. More

worked with Cody. He was great to work with. Very efficient and his follow up was great! He was great to work with. Very efficient and his follow up was great! More

Knobi was so helpful! Very professional and knowledgeable. Thank you for everything!! We appreciate you ! Very professional and knowledgeable. Thank you for everything!! We appreciate you ! More

Had a great car buying experience our salesman was Zach did an excellent job. Highly recommend did an excellent job. Highly recommend More

I recently purchased a Mercedes-Benz EQE SUV from North Coast Mitsubishi, and I couldn’t be more pleased with the experience! Even though I’m in Texas and the dealership is in Akron, OH, Jacob (Jake) made Coast Mitsubishi, and I couldn’t be more pleased with the experience! Even though I’m in Texas and the dealership is in Akron, OH, Jacob (Jake) made the entire process seamless. He was friendly, knowledgeable, and incredibly patient, making sure all my questions were answered and I was completely comfortable with the purchase. Aaron in finance also did a fantastic job, securing a great APR and making the paperwork stress-free. They even arranged to have the vehicle certified by Lemon Squad, a third-party company, before shipping it to me. When the SUV arrived, it was in immaculate condition, just as promised. The team at North Coast Mitsubishi went above and beyond to ensure that even an out-of-state purchase felt smooth and trustworthy. I highly recommend them if you’re looking for a great car buying experience! More