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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,659 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,659 reviews
December 23, 2017
Pretty Good They were helpful and willing to work with us to get things done. Little bit of a long wait, but it was a busy day. They were helpful and willing to work with us to get things done. Little bit of a long wait, but it was a busy day. More
by Lyssa
December 22, 2017
Ford Fusion purchase Great customer service. Very satisfied with the purchase. George was great throughout the process!! I would recommend this dealership to friends and f Great customer service. Very satisfied with the purchase. George was great throughout the process!! I would recommend this dealership to friends and family for sure. More
by Cargal1610
December 22, 2017
The Worst Dealership Ever Sorry! Already have funds to purchase, wanted all paperwork completed before arriving not getting much response from Malid or Dan had vehicle picked don’t ev Already have funds to purchase, wanted all paperwork completed before arriving not getting much response from Malid or Dan had vehicle picked don’t even know if it is still there frustrated. More
by Redsox25
December 22, 2017
My experience Sam was very nice and helpful I felt very comfortable coming in by myself as a woman I did not feel taken advantage of I will definitely come Sam was very nice and helpful I felt very comfortable coming in by myself as a woman I did not feel taken advantage of I will definitely come More
by Elathia williams11
Employees Worked With
December 22, 2017
Awesome Kelly was patient in helping us find the right car for us! They have so many nice cars at reasonable prices. We are very pleased! Kelly was patient in helping us find the right car for us! They have so many nice cars at reasonable prices. We are very pleased! More
by Kelli W.
December 22, 2017
Sam is an amazing salesman he makes the impossible possible I’m so thankful I came into his location I will recommend anyone here he’s such a friendly helpful man he makes the impossible possible I’m so thankful I came into his location I will recommend anyone here he’s such a friendly helpful man More
by Lateisha1985
Employees Worked With
December 22, 2017
Friendly service George was helpful in working with me. He helped me find a good car in my price range! Friendly, fast service. I would recommend this dealership. George was helpful in working with me. He helped me find a good car in my price range! Friendly, fast service. I would recommend this dealership. More
by Kia2017
Employees Worked With
December 22, 2017
Amazing Great experience. Professional and nice. Great at what he does. Would want to refer someone I know to see Sam. He is 5 star employee. Great experience. Professional and nice. Great at what he does. Would want to refer someone I know to see Sam. He is 5 star employee. More
by Cory Channell
Employees Worked With
December 22, 2017
Super Customer Service Kelly is by far one of the best Salespeople I’ve ever dealt with. Our first loan fell thru for reasons out of my control. When I found another vehicle Kelly is by far one of the best Salespeople I’ve ever dealt with. Our first loan fell thru for reasons out of my control. When I found another vehicle I wanted it was 7pm and Kelly drove me to Bedord to pick it up and then went back to Cleveland to finalize paperwork and put me in my new SUV. She was patient and friendly and didn’t rush me out the door even though they were getting ready to close. She is professional but friendly and helpful and I would highly recommend her and North East Auto Credit to everyone. Oh and Dan was a huge help also! More
by Cadillac
December 19, 2017
Great job Sam! Sam was very helpful and helped me get into the vehicle I wanted and need. Excited for my new SUV! Thank you Sam for making another satisfied customer Sam was very helpful and helped me get into the vehicle I wanted and need. Excited for my new SUV! Thank you Sam for making another satisfied customer! More
by Triumphsoul
Employees Worked With
