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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.7
1,649 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,649 reviews

December 23, 2017

Pretty Good They were helpful and willing to work with us to get things done. Little bit of a long wait, but it was a busy day. More

by Lyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2017

Ford Fusion purchase Great customer service. Very satisfied with the purchase. George was great throughout the process!! I would recommend this dealership to friends and f More

by Cargal1610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alise Smith
December 22, 2017

The Worst Dealership Ever Sorry! Already have funds to purchase, wanted all paperwork completed before arriving not getting much response from Malid or Dan had vehicle picked don’t ev More

by Redsox25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Plumb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Milad Hanna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

North Coast Mitsubishi - West Cleveland responded

Good afternoon Redsox, My name is Matthew Chirino and I am the Customer Service Manager here at North East Auto Credit. Please allow me the opportunity to apologize to you for your experience with us as our goal is always to have our customers leave happy and smiling and we never want someone to feel like they had a one star experience with us. Will you please reach out to me at your convenience so that I may help in creating a more positive experience for you? Thank you for your understanding and I hope to hear from you soon. Matthew Chirino Customer Service Manager North East Auto Credit 917-374-5453

December 22, 2017

My experience Sam was very nice and helpful I felt very comfortable coming in by myself as a woman I did not feel taken advantage of I will definitely come More

by Elathia williams11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2017

Awesome Kelly was patient in helping us find the right car for us! They have so many nice cars at reasonable prices. We are very pleased! More

by Kelli W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Beljan
December 22, 2017

Sam is an amazing salesman he makes the impossible possible I’m so thankful I came into his location I will recommend anyone here he’s such a friendly helpful man More

by Lateisha1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2017

Friendly service George was helpful in working with me. He helped me find a good car in my price range! Friendly, fast service. I would recommend this dealership. More

by Kia2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2017

Amazing Great experience. Professional and nice. Great at what he does. Would want to refer someone I know to see Sam. He is 5 star employee. More

by Cory Channell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2017

Super Customer Service Kelly is by far one of the best Salespeople I’ve ever dealt with. Our first loan fell thru for reasons out of my control. When I found another vehicle More

by Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2017

Great job Sam! Sam was very helpful and helped me get into the vehicle I wanted and need. Excited for my new SUV! Thank you Sam for making another satisfied customer More

by Triumphsoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
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