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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.7
1,649 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,649 reviews

January 28, 2018

First time buying through a dealership This was my first experience buying a car at a dealership. Sean did a great job of making it a very easy and enjoyable experience. He worked with me, More

by Drummernick528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2018

Great Service. Would do it again! Found the vehicle online, Sean had everything ready for me when I got here. Helped speed up the process big time! More

by JBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2018

Great first time buying experience! I had been to a couple other dealerships with no luck. Jeremy at North Coast helped me find a car that was not only affordable for my low credit score More

by Hannahpoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2018

Great place to do business Had a great experience getting a new suv,Keksey was wonderful ,very helpful,and fast..I recommend to anyone looking even if bad or no cteditthanks kel More

by Kathy128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Silvestri
January 22, 2018

Wrong information I was given false information to get me in the dealership. Was there for over 5 hours. Got passed off from one salesman to another. More

by Smh382016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Milad Hanna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dom, Steevy Rich
Jan 23, 2018 -

North Coast Mitsubishi - West Cleveland responded

Good afternoon, My name is Matthew and I am the Customer Service Manager here at North East Auto Credit. Please allow me the opportunity to apologize to you for your experience with us. Our goal is always to make sure that our customers leave our dealership happy! Would you please reach out to me so that I can hopefully help create a more positive experience for you? Thank you and I hope to hear from you soon. Matthew Chirino Customer Service Manager North East Auto Credit 917-374-5453

January 20, 2018

Excellent service, but misleading ad The staff was great to work with, and I bought the vehicle. Although, I asked several times to confirm the package that was advertised was the actual More

by A-Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milad Hanna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Price
January 20, 2018

Very friendly and courteous. Everyone here is very friendly and helpful and professional. We traveled from Meadville PA to buy here and will return for a second car soon. More

by Mark Corbett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steevy Rich
January 19, 2018

Great Pricing Not pushy and very patient solid guy just trying to get you into a car that works for you!! They will also work through any credit issues you have. More

by WILLIAM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2018

Prompt sales service Jeremy was very prompt to respond to our inquiries over the phone. We had several conversations before we made the trip to seal the deal. I do not enj More

by Focus!
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jennifer Beljan, Alise Smith
January 18, 2018

Best experience ever! I was fortunate to have, Jeremy Haas, helping us in getting our beautiful 2016 Toyota Corolla in a blink of an eye. He answered all our questions and More

by javito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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