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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,649 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,649 reviews
February 03, 2018
AWESOME My Sales guy was the Best!!! He got me in a newer vehicle with low miles and a decent interest rate! I was expecting to get rejected went I went in! My Sales guy was the Best!!! He got me in a newer vehicle with low miles and a decent interest rate! I was expecting to get rejected went I went in! More
by MarthaGx
Employees Worked With
Steevy Rich
February 03, 2018
Helpfulness I came in not sure if I would be able to purchase a car today and they made it happen! I told them how much I could spend a month and they worked very I came in not sure if I would be able to purchase a car today and they made it happen! I told them how much I could spend a month and they worked very hard to get it as close as they could and now I’m leaving in a new car!!! So happy! Thank u! More
by ThomasK
Employees Worked With
February 03, 2018
Helpfulness I came in not knowing if we were going to be able to leave with a car today or not. We gave them a amount that we did not want to go over and they mad I came in not knowing if we were going to be able to leave with a car today or not. We gave them a amount that we did not want to go over and they made it work. We got to leave with a car. So happy!! Thankful!!!! More
by CarrieP
Employees Worked With
February 02, 2018
Great experience for a quick buy I walked in and Jeremy right away greeted me with a positive attitude. He was very confident and accurate with all his facts and suggestions. He did a I walked in and Jeremy right away greeted me with a positive attitude. He was very confident and accurate with all his facts and suggestions. He did a phenomenal job running around to get things done on the time I was working on since I stopped in after a long day at work. I have to say he knocked it out of the park making sure I got the car and numbers I wanted. Never had such an awesome and outgoing salesman working with me and not against me!!! More
by Lastmincr15
Employees Worked With
February 02, 2018
Thank you He did a good job but just couldn't meet the price I was shopping for.. I would however recommend this place , thank you. He was friendly and easy to He did a good job but just couldn't meet the price I was shopping for.. I would however recommend this place , thank you. He was friendly and easy to talk to. More
by Erin Kelley
Employees Worked With
February 01, 2018
Great experience with the sales guy. Internal communications is lacking. I was told by several people the vehicle was sold. The sales guy confirmed that it was not sold and he had it on Internal communications is lacking. I was told by several people the vehicle was sold. The sales guy confirmed that it was not sold and he had it on hold for me. Made the trip from Alabama to Cleveland and met Leroy. He was as nice as he can be. Enjoyed the experience. Thank you Leroy. More
by Najim
Employees Worked With
February 01, 2018
Great customer service Frank was awesome. Very knowledgeable and extremely helpful in finding me and my family an affordable car to fit our lifestyle. Highly recommend this Frank was awesome. Very knowledgeable and extremely helpful in finding me and my family an affordable car to fit our lifestyle. Highly recommend this dealership to anyone. More
by Basista69
Employees Worked With
Frank Carter
February 01, 2018
Good Deals of cars They doing good job and need to improve service like give the info about what's wrong with car issues etc, then it would be awesome dealership company They doing good job and need to improve service like give the info about what's wrong with car issues etc, then it would be awesome dealership company. More
by MrSuperman78
Employees Worked With
Frank Carter
February 01, 2018
Awesome dealership I went to NorthCoast AutoMall and got the best service ever... Frank gave me the attention and patience I needed. He helped me get ther car I wanted. I went to NorthCoast AutoMall and got the best service ever... Frank gave me the attention and patience I needed. He helped me get ther car I wanted. I highly recommend this dealership for anyone looking for an affordable car.. The customer service was great. More
by Shatisha
Employees Worked With
Frank Carter
February 01, 2018
Extremely helpful Sam and Shane were extremely helpful in getting me a vehicle that had all the amenities I requested at a payment I was comfortable with. Sam continue Sam and Shane were extremely helpful in getting me a vehicle that had all the amenities I requested at a payment I was comfortable with. Sam continued to look and Service my needs until he found a vehicle that I was happy with. More
by Sharon Lee
