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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.7
1,649 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,649 reviews

February 11, 2018

Very Fast Sam was awesome. He made sure we got the best deal for our budget! Customer service was wonderful! I would recommend NCA and Sam to anyone looking to More

by SCarter44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2018

Friendly Nice Great price and good people and a very friendly. I enjoy my self I liked all the car i had a chance to check out. More

by Kyshawn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2018

Good experienc Bought an Audi A5 and the minimal damage it had was repaired before I arrived. Was not pressured and walked away with a good deal. Facilty is only More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steevy Rich
February 08, 2018

Legit This guy is awesome if you go to North Coast Auto Mall on Brookpark ask for Sean he will put you together asap he got me in a nice vehicle at a nice p More

by Heavy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2018

Great Kelsey was very nice and made us feel welcomed. It was a whole different experience from other places I've went. She answered all questions we had. I More

by Kaitlyn k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Silvestri
February 07, 2018

Great Service I contacted Sam via phone and text. No idea if I could get a vehicle fresh out of bankruptcy and trying to get credit back on track. This man went to More

by Leehardy1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Aldhbaib
February 04, 2018

Awesome car Very pleasant salesman. Let me test drive what I was looking at and ended up buying a 2014 VW Passat one of the cars I drove and loved. as fast as he More

by Kaoticzx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Gareau
February 04, 2018

Good prices shady tactics The salesperson was great but the Finance manager and sales manager tried to add 8700 to the loan for gap and vehicle warranty with out asking and tri More

by Monica Ware
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Carter
Feb 15, 2018 -

North Coast Mitsubishi - West Cleveland responded

Good afternoon, My name is Matthew and I am the Customer Service Manager here at North East Auto Credit. Please allow me the opportunity to apologize to you for your experience with us. Our goal is always to make sure that our customers leave our dealership happy! Would you please reach out to me so that I can hopefully help create a more positive experience for you? Thank you and I hope to hear from you soon. Matthew Chirino Customer Service Manager North East Auto Credit 917-374-5453

February 04, 2018

Finally in a car After hours long visits at other dealerships that ended in frustration, I finally came across this dealership in Cleveland on a late Saturday night. L More

by Laura M. C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2018

Great experience Sam was such a helpful guy i asked alot of questions and he had no problem answerinf all of them for me. He helped me find a new car in no time even w More

by Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
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