Back

North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.7
1,649 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
Contact Dealership

5700 Brookpark Rd

Cleveland, OH

44129

Directions

By Type

Showing 1,649 reviews

February 27, 2018

Great experience at NCAM Wonderful staff and Sam was very understanding while doing a great job of laying out all of the information. Highly recommend North Coast Auto and be More

by Cknight1108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2018

Great Sam was great! We walked in not knowing what to expect and bought a car! It was a great experience and would definitely recommend to family and friend More

by Katie81389
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2018

Best car buying experience. Professional, genuine, no hassle Lost a loved one and lost my car within one month. Needed a no hassle car buying experience. A car buying service lead me to this car dealership and p More

by Blessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2018

Amazing True to their word. Everything in commercial and on the radio is true if I got a vehicle anyone can. Thanks Sam I appreciate all of your help and pati More

by Miztay41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2018

Buying my car was easy peazy! I had an awesome experience buying my car from North Coast! They helped me in any way they could. I would recommend anyone to buy a car from here! The More

by Paigebarkas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Beljan
February 23, 2018

Just terrible Sold me a car with multiple undisclosed issue, and are now ignoring any attempted communication by me. Very frustrated and the whole experience is ter More

by VWFrustrated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Plumb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tigran Djavadyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2018 -

North Coast Mitsubishi - West Cleveland responded

Good afternoon VW, My name is Matthew and I am the Customer Service Manager here at North East Auto Credit. I wanted to apologize to you for your experience with us as we never want our customers to have a one star experience. Will you please reach out to me so that I can help create a more positive experience for you? Thank you and I hope to hear from you soon. Matthew Customer Service Manager 917-374-5453

February 23, 2018

New car needed Sam was helpful and I thank him for helping get my car. He could have been a little less impatient, it came across kind of rude. More

by Sashalane216
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2018

Sam was great! Working with Sam was great. He was patient when I asked him to give my husband and I a few minutes to discuss in private after the shop had already cl More

by Jess123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2018

Good experience I had a bad experience at the Bedford location but I would definitely recommend the brookpark location to any of my associates,friends or family membe More

by Fost4dev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milad Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2018

First off I would like to say that Sean was excellent !!! He was very patient with me and made sure I definitely left with a car, I am grateful for the experience. I would recommend him More

by Rosalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
85
...