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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.7
1,649 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,649 reviews

May 12, 2018

Sean is seriously the best! I tried numerous dealerships and I couldn’t get approved do to bad credit. Sean did everything possible to make sure i left the lot with a car! I am s More

by Adavis57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2018

Less painful than I thought Went in today to get my first car, George and Zain made the process wonderful and pain free. Very excited for my car. Driving away happy today!! More

by Jennlynn87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zain
May 12, 2018

George was great Experience was great. George was really helpful and made everything quick and easy and answered all of our questions we had with no trouble. I would c More

by sw1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018

Best Prices They worked with me from states away and the inventory and prices did not disappoint. Kelsey was very helpful and courteous providing excellent custom More

by HunterSisti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Silvestri
May 10, 2018

Amazing!!!!! I had a great experience at North Coast Auto Mall in Cleveland on Brookpark Rd. I initially went to the Bedford location and had some what of an unple More

by Kelsie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018

Great experience My first time to purchase a vehicle all on my own. Was thrilled once I started to work with Kelsey. #1 she never was pushy at all! #2 what she did was More

by Melangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Silvestri, Alise Smith
May 09, 2018

They will sell you a dream NOT a car! I was very upfront about my circumstances and they made it seem like it's not an issue and that they would work with me. I get in there and it was som More

by D. Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
There were other employees but I don't remember their names., Alise Smith, David McMullen
Jun 01, 2018 -

North Coast Mitsubishi - West Cleveland responded

Good afternoon, My name is Matthew Chirino and I am the Customer Service Manager here at North East Auto Credit. Please allow me the opportunity to apologize to you for your experience with us as our goal is always to have our customers leave happy and smiling and we never want someone to feel like they had a one star experience with us. Will you please reach out to me at your convenience so that I may help in creating a more positive experience for you? Thank you for your understanding and I hope to hear from you soon. Matthew Chirino Customer Service Manager North East Auto Credit 917-374-5453

May 08, 2018

Thanks Sean did an amazing job explaining the whole process and I’m impressed that it didn’t take as long. Also I’d like to include i love my new car! Thanks More

by Henrii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018

They have the best used cars. Big selection! Excellent customer service and a good selection of cars. My salesperson, Sam, was professional, courteous, and answered all of my questions throughout More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Saliba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Alhout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Beljan, Brianna Lane
May 06, 2018

Professional experience I enjoyed buying my truck here. Everyone was very professional and no pressure! I will likely be back for my next car buying experience. Best price More

by Wrightjrj
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Silvestri
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