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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,649 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,649 reviews
May 31, 2018
Nice guys 👍 The best man to work with,polite, experienced and listened to our needs.Definely would recommend him and dealership to others,thanks for helping us. The best man to work with,polite, experienced and listened to our needs.Definely would recommend him and dealership to others,thanks for helping us. More
by vitaly1976
Employees Worked With
May 30, 2018
Good experience Frank was helpful and patient on getting me the suv I wanted.He didn’t just try to put me in a car I wouldn’t be happy with.Overall good experience Frank was helpful and patient on getting me the suv I wanted.He didn’t just try to put me in a car I wouldn’t be happy with.Overall good experience More
by Michelled81
Employees Worked With
Jennifer Beljan, Frank Carter
May 29, 2018
A success He was very helpful and considerate....offering us water on a hot day. I felt he was an honest salesman and person. I would come back. He was very helpful and considerate....offering us water on a hot day. I felt he was an honest salesman and person. I would come back. More
by Teq1sheba
Employees Worked With
Reed Dieckman
May 27, 2018
Not bad but seen better So my experience has been a little rocky. Had a good selection of nice vehicle's but upon my arrival (it was a scheduled appointment for a test drive So my experience has been a little rocky. Had a good selection of nice vehicle's but upon my arrival (it was a scheduled appointment for a test drive at 4pm) I found myself having to wait roughly 40 minutes for them to even find the car I was there to test drive. Skip forward to the negotiating of price, as most people do at any dealership. I was told that no dealership negotiates price anymore which I don't believe and just a year or so ago I was purchasing a different vehicle at a different dealership and spent a good hour going back and fourth on price with them. However with that said I did my research ahead of my scheduled appointment and found that their price on the car was within the booked value so I was okay with the price but who doesn't like to haggle a little on a purchase that big? So my final tid-bit is after the sale. On my drive home and the day or two after I come to find an issue with the car. When purchasing the car I bought the used car warranty just for this kind of thing, being sold on the fact that I was told I didn't have to take the car back to the dealership for the warranty repair but that I could use any ASE certified mechanic. So I take the car to a different dealership to get this problem fixed but they wanted to charge me for the initial tear down cost and warranty would cover the rest. Unhappy with that I call the dealership I bought the car from and get the run around. So after about the third time I called I finally get the answers I was looking for. So finally, I would just like to say that overall it is a good dealership and I'm happy with the car I got. Just a little unhappy of my experience when compared to other dealership's I have dealt with. More
by VWMan
May 25, 2018
Any stress or anxiety that I had was easily squashed. George, the representative for this company was simply amazing. He found the best deal for my mother and I and i am leaving here more then pleased. I George, the representative for this company was simply amazing. He found the best deal for my mother and I and i am leaving here more then pleased. I will definetly be coming back here in the future and would be more then happy to recommend this place to any family member or friends. More
by Nikola511
Employees Worked With
May 25, 2018
I am leaving this company more then happy today! I just got my 3 rd car from this place! George was more then amazing and i am leaving here more then happy! I appreciate all the help we are given her I just got my 3 rd car from this place! George was more then amazing and i am leaving here more then happy! I appreciate all the help we are given here. More
by Soccer11
Employees Worked With
May 24, 2018
Best Car Buying Experience I was very nervous about purchasing another vehicle. Reef and the staff at North East Auto Credit were amazing! They were kind and very patient as I l I was very nervous about purchasing another vehicle. Reef and the staff at North East Auto Credit were amazing! They were kind and very patient as I looked at many vehicles. Would definitely come back! More
by Mchapman09
May 24, 2018
Great Sam was very helpful finding what I was looking for and in my price range and he was awesome with my impatient 18 month old Sam was very helpful finding what I was looking for and in my price range and he was awesome with my impatient 18 month old More
by Ttay85
Employees Worked With
May 24, 2018
Awesome!!!!!!! My fiancé has terrible credit, but you guys were willing to work with us to get us a reliable, swifty SUV. We both totally recommend North Coast and t My fiancé has terrible credit, but you guys were willing to work with us to get us a reliable, swifty SUV. We both totally recommend North Coast and their employees!! More
by Princess Leia
Employees Worked With
May 23, 2018
Friendly, quick, fair priced vehicle. I was on my way back to Pennsylvania from visiting family in Illinois. It was a Sunday afternoon, which is uncommon for a dealership to be open on Sun I was on my way back to Pennsylvania from visiting family in Illinois. It was a Sunday afternoon, which is uncommon for a dealership to be open on Sunday, I had seen on auto trader that North Coast Auto Mall of Cleveland had a 2015 Volkswagen Golf, which I had been looking at lately so I decided to stop in and check it out Reed Dieckman helped me out and I had traded in my old car and had my new golf in like 1 and a half hours which was awesome since I still had a few hours to drive to get home. Overall Reed was great, Kelley Weaver who handled the finance was great, and I would definitely come back to buy another car. More
by mattc
