Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,649 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,649 reviews
June 11, 2018
Lies lies lies Let’s start off by saying I have NEVER EVER dealt with a worse business in my entire life. No one returns phone calls. I had to call from a friends Let’s start off by saying I have NEVER EVER dealt with a worse business in my entire life. No one returns phone calls. I had to call from a friends phone just to get them to answer because they ignored my calls and email. They told me that my car would be done in 2 to 3 hours and now I’m going on 9 days without my car! They never once called to update me about my car. They decided to do UNAUTHORIZED body work. They decided to repaint part of it without contacting me at all! This is absolutely ridiculous. DONT RVER BUY FROM THIS AWFUL PLACE!!!!!! I was supposed to be called back by 3 different managers and NOT ONE ever called me back!!!! More
by Smalls1100
Employees Worked With
Other Employees :
Jake, service manager Adam, sales manager
June 09, 2018
Good service Good customer service always on the movelove the new ride see ya in traffic. North coast auto is great check them out ASAP ask for Sam Good customer service always on the movelove the new ride see ya in traffic. North coast auto is great check them out ASAP ask for Sam More
by Jay
Employees Worked With
June 07, 2018
Awesome sales and service - long Distance 2000 miles away, and I felt like I was at the show room. Sean is professional, speedy, and reliable to work with . I haven’t received the car yet ( 2000 miles away, and I felt like I was at the show room. Sean is professional, speedy, and reliable to work with . I haven’t received the car yet (it’s being shipped), and as long as the car is as beautiful as expected, I’ll buy more ! Jennifer infinacing was great as well! More
by No name 1
June 07, 2018
Excellent Experience! Sean was excellent to work with . Great experience we drove from NY to pick up Car and he made it easy. Highly recommend him for Sales. Awesome job l Sean was excellent to work with . Great experience we drove from NY to pick up Car and he made it easy. Highly recommend him for Sales. Awesome job love my new ride! Dealership was Great!!! More
by Mercedes
Employees Worked With
June 04, 2018
Excited Sweet guy really helped us out with everytging since the moment we walked in. Excited would recommend to my friends and family to come look for their Sweet guy really helped us out with everytging since the moment we walked in. Excited would recommend to my friends and family to come look for their next car. More
by Mommabear629
Employees Worked With
June 02, 2018
Great experience After being screwed over by multiple dealerships in the past it was nice to go to one that was so easy to work with. Sam got me a great car at a amazi After being screwed over by multiple dealerships in the past it was nice to go to one that was so easy to work with. Sam got me a great car at a amazing price and made sure I was well taking care of. Definitely will buy all my future cars from here. More
by Kroginsky
June 01, 2018
Great Dealership the staff at north east auto credit were great, very intuitive and patient in getting what I needed and explained all my questions to a tee. thanks Fr the staff at north east auto credit were great, very intuitive and patient in getting what I needed and explained all my questions to a tee. thanks Frank and Jennifer you made my purchase easy and hassle free. More
by onesatisfiedcustomer
Employees Worked With
Jennifer Beljan, Frank Carter
May 31, 2018
We got the car we wanted Frank was great, he gave us the car we wanted at an affordable price. He helped us through the entire process. AND, the next day he helped us retrie Frank was great, he gave us the car we wanted at an affordable price. He helped us through the entire process. AND, the next day he helped us retrieve something we left in our trade in. More
by Evelyn01
Employees Worked With
Frank Carter
May 31, 2018
Great Dealership Sam was a great guy very kind, I've been to many dealerships to buy and finance our cars and this by far was the easiest process. Sam was a great guy very kind, I've been to many dealerships to buy and finance our cars and this by far was the easiest process. More
by Davidp
Employees Worked With
May 31, 2018
Nice dealerships Salesman Sam was very pleasant and professional. He was helpful and patient. He listened and helped us to get a right vehicle. We had a great experien Salesman Sam was very pleasant and professional. He was helpful and patient. He listened and helped us to get a right vehicle. We had a great experience with Norfh Coast Auto Mall. More
by Nataliya1012
Employees Worked With
