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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.8
1,659 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,659 reviews

June 24, 2019

Very helpful, patient. Never pressing Nick was awesome, he helped me out buying my new car and i couldn’t have been happier with his services. Great guy, cool, easy to deal with, and he is More

by Naterzz2121
Recommend Dealer
Yes
Employees Worked With
Nick Thomas
June 24, 2019

Great experience!!! Thanks to all the guys and gals at NCAM in Parma. Especially Melissa, Antonio, Wayne, rex, mate. Go check them out and find the car you are looking More

by jmcdonald1117@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex , Mate Tamas, Melissa Koon, Wayne Thomas, Antonio Gonzalez, Rakiid James
June 23, 2019

Great experience second time buyer Kelsey and Frank did such a great job on my new truck deal I would recommend the world to come shop with theses guys!!! Thanks North Coast!! More

by Shoulders,Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Silvestri, Frank Carter
June 23, 2019

George is the man My experience is always quick at this place. George knows that I like Volkswagens and he got me going in the right one. They are taking care of me in More

by Kyley24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2019

Great sales Very helpful, answered all questions and did everything to help us get approved. Every car dealer we went to couldn't work a deal and we got a deal in More

by Ewhaley90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Gonzalez
June 22, 2019

very surprised and happy I worked with Nick on the sales team and he was super easy to work with. Super chill and listened to what I needed and educated me a little bit about More

by Alexandria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Thomas, Nick Thomas, Jonathan Marhefka
June 19, 2019

Very good experience. Helpful staff Thank u very much to Frank and Tyler I had a wonderful experience and got the term and payment I wanted! I will be back!!! More

by Happyday$1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Carter, Tyler Strimpel
June 17, 2019

Horrible experience My wife and I had a horrible experience with this place and this salesman. We were lied to right off the bat, he said no banks would finance a 6,000 c More

by mblocksom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cary Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frances Fernandez
Jun 18, 2019 -

North Coast Mitsubishi - West Cleveland responded

Good afternoon, This is the Customer Service Department here at North Coast Auto Mall. We would like to apologize to you for your experience with us and offer our help. Our goal is for our customers to always leave with a smile on their face! Would you please reach out to us at your earliest convenience so that we may help in whatever way we can? Thank you and we hope to hear from you soon. Customer Service Department 330-439-5721

June 17, 2019

Bought 2 cars in 5 weeks The staff is outstanding. Zach and Georg are great to work with. I would definitely buy another car from here. My first car got totalked and they quic More

by Ssggeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tigran Djavadyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Thomas, Zach White
June 15, 2019

Recent Purchase Shane was great to work with. He was accommodating and paid attention to the details. The buying process was smooth and easy. I would recommend worki More

by J2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Gareau
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