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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.8
1,659 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,659 reviews

June 25, 2016

LIARS !!!!!!! George promised me over and over that they would get me an owners manual and a trunk lid cover that was missing. That was a month ago and they just fl More

by Paul
Price
Recommend Dealer
No
Employees Worked With
George Saliba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello George, I'm sorry that your are going through this, i would love to speak with you further regarding the details of these items you did not receive. It is never our intention to mislead any for our customers as our main goal is to provide excellent service. We take our customers feedback very seriously and you can be assured your feedback will be shared with the proper departments and team members. I would be glad to assist in getting these items that were promised to you. Please call or email me so i can assist you with this situation. Thank you again for your feedback, Sincerely, Bianca Ramjit Customer Care Coordinator customercare@northcoastauto.com 216-672-3572

June 24, 2016

640 credit score I went into this dealership and they are a buy here pay here dealer. It was a 2011 Infiniti QX56 $33k with 65k miles but I guess someone with more mon More

by Cargirl28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Jul 27, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello, I am so sorry to hear that you had a less than perfect experience here at North East Auto Credit, it is never our intention to mislead any of our customers as it is our main goal to provide excellent customer service.This is why we take our customers feedback so seriously. I am available anytime to speak with you regarding the details of your visit as this feedback helps us to improve our service. Thank you for the feedback, Sincerely, Bianca Ramjit Customer care coordinator NEAC 216-672-3572 customercare@northcoastauto.com

April 28, 2016

Adam Miller the best salesman I have ever met-gwenjohnson He is so great that I was able to walk out with a vehicle on the same day, make sure when you go to that dealership ask for Adam Miller, he so awesome More

by mstaurus46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
April 28, 2016

go see Adam My husband and I just got our new 2010 Nissan Sentra from north east auto credit, good customer service, easy process, please go see Adam today. More

by Street1234!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
April 22, 2016

Great experience Such an awesome facility with caring workers. They made sure I got a safe, affordable car for me and my children. I would definitely go back. More

by Trice1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Migel Ruvinov
April 14, 2016

My car experience at north east Ohio Adam Miller was my sales person he sold me a wonderful car I can get back and forward to work he was very perfessinal very patient with me wonderful More

by Cars stancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
April 13, 2016

Trip to Cleveland for the first time Found a Nissan Maxima on Cars .com I called the dealership and talk to Joey Gray the price was great and i put a deposited on the car and the next day More

by Greg GILLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gray
April 09, 2016

excellent customer service I was very happy with the outcome and price on my purchase. Customer service was outstanding. They really work with you and whatever situation your in More

by nikki5683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
April 08, 2016

Thanks George for getting me into a car I can only dream off owning its still surreal I don't believe it. Good Credit bad credit go see George he can help you get i More

by Jairy Colon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2016

Easy to work with! My husband and I have been looking at cars for quite a while now and stopped in to North East Auto Credit to see what all they had. We were immediate More

by MommaZak0814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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