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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.9
1,657 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,657 reviews

August 19, 2016

So fast! My sister was driving a deathtrap and he made sure she drove home safely that day! Can't believe how quick and hard he worked for her. Add in the hu More

by Jboogs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Miller
August 19, 2016

Awesome customer Service Salesman George Saliba was great took very good care of us great vehicle highly recommend come down check out the vehicles you won't be disappointed More

by cscott0227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2016

George Saliba is a wonderful salesman! We traveled to the dealership in Cleveland, OH from Columbus, OH and we were able to work with George beforehand via phone and/or email to make sure e More

by Jovita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2016

George is awesome I got the car of me dreams in very little time George worked with me and got me into the car I wanted I recommend you see George for your next car More

by Mtjsmom2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello, Thank you so much for taking the time to leave us your feedback! We are so glad to hear George was able to provide you with such a hassle-free buying experience. We hope to work with you again in the future, Until then enjoy your dream car!! Thank you again for your feedback, Sincerely, Bianca Ramjit Customer Care Coordinator

July 30, 2016

Excellent service and Wonderful people Sean Brown and George Saliba worked excellently together to help us get a car. It was a wonderful experience because they made it easy for us. Thank y More

by Ellen12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Brown/Sales
July 16, 2016

Great service We walked in and immediately we were test driving a car. George, helped us out alot and recommend anyone who is considering buying a vehicle get one f More

by Badir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2016

Adam goes above and beyond!! We were in the market for a used minivan. I have been to many dealerships over the past month and I saw a few possible cars at North East Auto credit. More

by Kate Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
July 13, 2016

Great car buying experience! My fiancé and I drove 2 1/2 hours from the other side of Cleveland to look at a car that was listed on their site. We we got there, we were told it wa More

by Terry Hardy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
June 25, 2016

LIARS !!!!!!! George promised me over and over that they would get me an owners manual and a trunk lid cover that was missing. That was a month ago and they just fl More

by Paul
Price
Recommend Dealer
No
Employees Worked With
George Saliba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello George, I'm sorry that your are going through this, i would love to speak with you further regarding the details of these items you did not receive. It is never our intention to mislead any for our customers as our main goal is to provide excellent service. We take our customers feedback very seriously and you can be assured your feedback will be shared with the proper departments and team members. I would be glad to assist in getting these items that were promised to you. Please call or email me so i can assist you with this situation. Thank you again for your feedback, Sincerely, Bianca Ramjit Customer Care Coordinator customercare@northcoastauto.com 216-672-3572

June 24, 2016

640 credit score I went into this dealership and they are a buy here pay here dealer. It was a 2011 Infiniti QX56 $33k with 65k miles but I guess someone with more mon More

by Cargirl28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Jul 27, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello, I am so sorry to hear that you had a less than perfect experience here at North East Auto Credit, it is never our intention to mislead any of our customers as it is our main goal to provide excellent customer service.This is why we take our customers feedback so seriously. I am available anytime to speak with you regarding the details of your visit as this feedback helps us to improve our service. Thank you for the feedback, Sincerely, Bianca Ramjit Customer care coordinator NEAC 216-672-3572 customercare@northcoastauto.com

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