Back

North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.9
1,657 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
Contact Dealership

5700 Brookpark Rd

Cleveland, OH

44129

Directions

By Type

Showing 1,657 reviews

September 14, 2016

The Best car dealership ever!!! Steevy Rich, Miguel and Ken Adams are the best ever. They really helped me out a lot.....2015 car for only 500$ Down. I recommend everybody to come he More

by Acemoney216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Migel Ruvinov, Ken Adams, Steevy Rich
Sep 14, 2016 -

North Coast Mitsubishi - West Cleveland responded

GREAT TO HEAR THIS FEEDBACK THANK YOU!!

September 14, 2016

Great Car at a Great price. This dealership was a great experience. The salesman was very nice and helpful. His name was Adam Miller and he was very helpful. I would definitely p More

by Dennis Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
Sep 20, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hi Dennis! So great to hear this feedback! We most defiantly appreciate your business and look forward to working with you again.Thanks for taking the time to share your experience with us! Sincerely, Bianca Ramjit Customer care manager customercare@northcoastauto.com

September 13, 2016

One in a lifetime experience. I Am from Chicago and the Car dealer is in Cleveland, OH. I began my negotiations over the Internet with the salesmen named Jeremy. From the very begi More

by Sir Chicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2016

Steevy Rich reel professional Came to north east auto credit on Saturday they got my info called me back approved me for a car. Then set up appointment for Monday after work got t More

by stack
Recommend Dealer
Yes
Employees Worked With
Steevy Rich
Sep 22, 2016 -

North Coast Mitsubishi - West Cleveland responded

Thank you for the feedback!!!

September 08, 2016

Great customer service Rich salesman was great puttin me in a nice vehicle he will get job done go see him if u need a car...He has good customer service More

by Tuggie36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steevy Rich
Sep 09, 2016 -

North Coast Mitsubishi - West Cleveland responded

Thank you so much for your feedback! We are so happy to hear the details of your visit and hope to work with you again in the future! Thank you again for your feedback, Sincerely, Bianca Ramjit Customer Care Manager Customercare@northcoastauto.com 216-672-3572

Sep 12, 2016 -

North Coast Mitsubishi - West Cleveland responded

Thank you so much for the feedback!!!

August 29, 2016

I got approved! Thank you so much Steevy at North Coast Auto sales. The staff was very friendly and was willing to work with me to get a vehicle. The selection on t More

by wvdiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steevy Rich
Sep 01, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello! We thank you so much for taking the time to leave this feedback for us! Sounds like Steve was able to provide you with great service and a great vehicle. We defiantly look forward to working with you again in the future. Until then enjoy you new car!!

August 29, 2016

New customer My experience here was great. I was happy because I was able to drive off with something nice. Wasn't what I wanted but I'll be able to get that next More

by Champel22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will ( New guy )
August 26, 2016

Great experience I Was in desperate need of a new ,dependable, and safe vehicle for my daughter and I. Adam was able to make that possible for us. He was an absolute p More

by Brand25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
August 26, 2016

EXTREMELY UNPROFESSIONAL This place has been the worst I've ever been to. The cars are crap and the staff is rude. These 5 star comments seem like they are written by the empl More

by LLC02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Migel Ruvinov
Aug 29, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello, We are so terribly sorry to hear that you had such a unfortunate experience, I can assure you that we take all of these reviews very seriously as it is always our main concern to provide excellent service to all our customers. I would like the opportunity to speak with you further regarding the details of this visit in hopes of getting the chance to change the outlook you have for our dealership. We are not in the business of misleading our customers or sub par customer service. Please call me at anytime to discuss these issues further. Thank you for your feedback, Sincerely, Bianca Ramjit Customer Service Manager 216-672-3573

Sep 08, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello, I want to apologize for this unfortunate experience you seem to have had at our dealership. I can most defiantly assure you this is not acceptable. We take our feedback very seriously. As it is a way for us to make continuing improvements at our dealership.It is ALWAYS our main goal to provide exceptional customer service to everyone that enters our dealership. I would love the opportunity to speak with you further about the details of your visit here to see if i cant change the out look you have on our dealership. It is absolutely never our intention to waste anyone's time or have them leave our dealership unsatisfied with service or the selection of vehicles we have on our lot. I thank you so much for you feedback and your time and hope to hear from you very soon. Sincerely, Bianca Ramjit Customer Service Manager 216-672-3572 customercare@northcoastauto.com

August 22, 2016

Awsome place This dealer is awsome we had all odds against us and we still were approved thanks to george we are very excited with our purchase and we couldnt of g More

by Estrella15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2016 -

North Coast Mitsubishi - West Cleveland responded

Thank you for taking the time to leave this great review! we are so glad George was able to get you a great deal on your new car. We look forward to working with you again in the future and enjoy your new car!! Sincerely, Bianca Ramjit Customer care coordinator

...
152
...