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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.9
1,657 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,657 reviews

October 30, 2016

Excellent experience!! We had a Tigran as our sales man and he was such a wonderful help! Tigran as well as the rest of the staff were so friendly and helpful! Tigran was so More

by Matty34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tigran Djavadyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Migel Ruvinov
October 28, 2016

Great price on a great car! Tigray and Migel were great to work with. They were patient, non-pushy and allowed me to test drive the car twice. Loan and paperwork was fast and e More

by Johnny D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tigran Djavadyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Migel Ruvinov
Oct 28, 2016 -

North Coast Mitsubishi - West Cleveland responded

Thanks Johnny!!

October 28, 2016

Amazing service Came up here not to long ago to purchase a car. Sales associate tigran djavadyn helped me out a lot. He made me feel very welcoming and answered all m More

by Pattxox22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tigran Djavadyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2016

Great guy Hands down the best sales person I've ever dealt with. He will do anything to make your experience enjoyable and fast, will do anything to get you in More

by Steve Copley
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Migel Ruvinov
October 27, 2016

You want to stop here first! Sean is fantastic to work with, and listened to what I had to have and made happen. I was treated like a human - not like my score was the only thing More

by Sharon J Matty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
October 27, 2016

Great customer service I was very happy with my purchase. We were treated as a main priority which was great. Tigran Djavadyan was great help in getting all of the paperwork More

by Polina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tigran Djavadyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Migel Ruvinov
October 24, 2016

Special thanks to gorge saliba This dealer is great they worked with us on everything and no matter what they worked around the clock to help us get approved even when all odds were More

by Estrella15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Plumb
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2016

Do not purchase from ths place They are thiefs if u a day late they will take ur car & their attitudes are very nasty n prejudice i will not recommend anyone to ths place More

by Tug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Plumb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steevy Rich
Nov 14, 2016 -

North Coast Mitsubishi - West Cleveland responded

Hello, I am sorry to hear this happens to you, Its never our intention to have any of our customers leaving our dealership unsatisfied. Unfortunately we do not hold vehicles unless a refundable deposit is made, If we do not have a deposit and a customer misses a appointment we cannot hold the vehicles from another customer whom is wanting to purchase. While we do all we can to assure our customers are happy and satisfied we do inform all of them of this possibility. I am terribly sorry for any inconvenience this may have caused you, I can assure you its never our intention. We take all of our feedback very seriously as it helps us to make continued improvements at our dealership so i thank you for taking the time to share. Again i am terribly sorry for this misunderstanding and can be reached at anytime for further questions or concerns. Thank you again for sharing, Sincerely, Bianca Ramjit customercare@northcoastauto.com 216-672-3572

October 22, 2016

Great George Saliba is great thank you.very much for being so helpful with the whole process I really appreciate it I will be sure to recommend you to frien More

by Xamanderrxd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2016

Phenomenal Experience! We had the wort experience at so many dealers looking for a new car - until we found North East Auto Credit. It's an entirely different world here, on More

by A&D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Miller
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