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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,657 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,657 reviews
December 19, 2016
Something doesn't sit right with me. After completing a Kelley Blue Book Online appraisal I was contacted by this dealership to come in and have my car appraised for purchase. My car is a After completing a Kelley Blue Book Online appraisal I was contacted by this dealership to come in and have my car appraised for purchase. My car is a 2011 Kia with only 62000 miles on it. that I purchased off of the lot and have never had any issues with. I drove to the dealership and after it was appraised miraculously my check engine light was on. I have never had my check engine light on in this car and have always had it well maintained, but it is quite interesting that as soon as the mechanic takes it in the back the light comes on and the offer comes back at a $1000 less than what the Kelly Bluebook online offer was. Notice I also have put in the various dings and scratches that were on the car and still the offer came in ridiculously less. When I brought this up to the salesman, he actually had the nerve to laugh at my concerns about how, as I have said, I have never had any issues with this car and all of the sudden the light has come on when in their care. He laughed. There is no wonder they cater to those who are in desperate need, fortunately I was not desperate. Of course my salesman was very nice in all other aspects, but that is what happens when they are trying to get over on you and take your money. More
by Gcopez
Employees Worked With
Nolan
December 18, 2016
Great experience Had a great experience here buying my first car. I could not have asked for a better experience. Everyone was very helpful and they for me the best ca Had a great experience here buying my first car. I could not have asked for a better experience. Everyone was very helpful and they for me the best car with the best deal. More
by Cortney93
December 17, 2016
Bought a low mileage Camry and couldn't be happier Bought a 2014 Camry that's good as New from Tigran and Migel at North East Auto Credit. Between the price and very good condition of the car, I couldn Bought a 2014 Camry that's good as New from Tigran and Migel at North East Auto Credit. Between the price and very good condition of the car, I couldn't be happier with my purchase. More
by Camry2014
December 17, 2016
Thank you adam!! Adam helped us find a the car we loved. We went to other dealerships & they all came up short. Adam seemed to genuinely care about our wishes. He's gr Adam helped us find a the car we loved. We went to other dealerships & they all came up short. Adam seemed to genuinely care about our wishes. He's great!! More
by ScurryRed
Employees Worked With
Adam Miller
December 17, 2016
Great Service! The two gentlemen that helped me were very pleasant, had great conversation, and seemed to be genuine people. Tigran recommended me very wonderful car The two gentlemen that helped me were very pleasant, had great conversation, and seemed to be genuine people. Tigran recommended me very wonderful cars, exactky what i was looking for, low mileage and in my price range. I walked out very happy with my 2014 Honda Civic! Nolan was also very helpful in giving financing advice. More
by 08010330
December 16, 2016
Great Service!!! This is my second vehicle Jeremy has helped me purchase. I explained my price rage,my financial goals for the future and my expectations. Jeremy staye This is my second vehicle Jeremy has helped me purchase. I explained my price rage,my financial goals for the future and my expectations. Jeremy stayed within my guidelines and was not pushy!! Awesome car dealership they have a huge selection and are very knowledgeable. Other dealerships and sales people could learn a few things!! More
by Smurad
December 16, 2016
My experience with Tigran and purchasing a car was amazing! My husband and I just bought a Volkswagon Passat from Tigran at the dealership. He was one of the best saleman I have ever worked with. The process My husband and I just bought a Volkswagon Passat from Tigran at the dealership. He was one of the best saleman I have ever worked with. The process was made simple and stress free and while we waited for paperwork he offered refreshments and snacks to make the time go by. Also, after purchasing the car, we had a few questions regarding it and he was right there to answer our questions. At the time Tigran was on vacation and he STILL put our concerns ahead of everything and had our questions answered within minutes. I highly recommend requesting Tigran if you go to this dealership and i gurantee you will be satisfied with his professional attitude and with the way he always puts customers first. Thank you Tigran for everything! More
by bdieckman
Employees Worked With
December 16, 2016
Amazing service. My sales rep George Saliba was absolutely amazing took his time to address all of my concerns and give me a great vehicle with lower payments than I p My sales rep George Saliba was absolutely amazing took his time to address all of my concerns and give me a great vehicle with lower payments than I previously had! I really appreciate all of his work and the longest part was me picking a car lol everything else was a smooth transaction don't sleep on this dealership call and ask for George. More
by Aparker24
Employees Worked With
December 15, 2016
Good car buying experience Had great experience at the dealership. Wonderful service and very informative with the whole transaction. Would definitely recommend this place. Very Had great experience at the dealership. Wonderful service and very informative with the whole transaction. Would definitely recommend this place. Very friendly people. Nice place. More
by Vickieyk
December 14, 2016
Go see Tigran Just bought a dodge ram 1500 from Tigran. Very happy with my vehicle. Ill recomend all my friends and family members to go see him . very professional Just bought a dodge ram 1500 from Tigran. Very happy with my vehicle. Ill recomend all my friends and family members to go see him . very professional. More
by Rodney p
