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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,646 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,646 reviews
February 06, 2017
Quality car and great service Traded in and purchased a quality Ford Focus from this location, all around a gr at experience with Adam and Management. Highly recommend to anyone re Traded in and purchased a quality Ford Focus from this location, all around a gr at experience with Adam and Management. Highly recommend to anyone ready to buy. More
by Ithinkican
Helpful February 02, 2017
Helpful They made my first car buying experience easy.They made sure to answer every questions I had, explained every concerns I had. Friendly staff, great pr They made my first car buying experience easy.They made sure to answer every questions I had, explained every concerns I had. Friendly staff, great prices. More
by justcsiszi
February 02, 2017
Great experience My experience here was nothing short of AMAZING!! I went in with low expectations due to not having good experiences in the past but this dealership h My experience here was nothing short of AMAZING!! I went in with low expectations due to not having good experiences in the past but this dealership helped to change my perspective. I will definitely be coming back. More
by Thisnurse1
February 02, 2017
Thank you!!! all staff very helpful. pleasure to work with kelsey silvestri. I was pleased to see how quickly the she found my car. Kelsey silvestri me ayudo a c all staff very helpful. pleasure to work with kelsey silvestri. I was pleased to see how quickly the she found my car. Kelsey silvestri me ayudo a comprar mi auto nuevo es una chica que te ayuda a encontrar lo que te gusta y la recomiendo al 100% thanks you!!! Kelsey More
by yeimy87
Employees Worked With
Migel Ruvinov, Kelsey Silvestri
February 02, 2017
salesperson Jeremy is the best!!! Very professional but has a sense of humor. Willing to take initiative and seek answers to my questions on my ca Jeremy is the best!!! Very professional but has a sense of humor. Willing to take initiative and seek answers to my questions on my ca More
by Eleanorj1
January 29, 2017
Great experience Fast and easy to buy a car. Great prices. Kelly was a great sales rep. Will recommend to others. Very accommodating since we came in the dealership Fast and easy to buy a car. Great prices. Kelly was a great sales rep. Will recommend to others. Very accommodating since we came in the dealership late and completed sale without having to wait for next day. More
by Margo007
January 28, 2017
Awesome customer service Jeremy and Miguel helped me get financed. The car I was looking for sold but Jeremy picked out a great Jeep that was in my budget. Great vehicles, gre Jeremy and Miguel helped me get financed. The car I was looking for sold but Jeremy picked out a great Jeep that was in my budget. Great vehicles, great prices, and even better employees. More
by Rarnwolf
January 27, 2017
excellent Tigran he was great got me into a car i loved and worked with me until I was happy . I would recommend people to come to him. Tigran he was great got me into a car i loved and worked with me until I was happy . I would recommend people to come to him. More
by heather1993
Employees Worked With
January 27, 2017
Top Notch Customer Service Flew in from out-of-state to purchase a new truck as they wanted 5k less for the same model at dealers where I’m located. The saleswoman, Kelly, was v Flew in from out-of-state to purchase a new truck as they wanted 5k less for the same model at dealers where I’m located. The saleswoman, Kelly, was very responsive, immediately returning my texts and phone calls and had the financing lined before I got there. Once I got to the dealership, the deal and paperwork was completed quickly. After purchase I had a very minor issue with the truck. Kelly followed up and went above and beyond in rectifying the problem at absolutely no cost to me. Customer service is a priority at North East Auto. Would not hesitate to recommend Kelly to any potential buyers. More
by SailingSparty
Employees Worked With
January 26, 2017
Excellent experience! I had a great time with my sales rep George Saliba. He was very kind and polite. He did an excellent job assisting me and is very knowledgeable of the I had a great time with my sales rep George Saliba. He was very kind and polite. He did an excellent job assisting me and is very knowledgeable of the process. More
by Cml1010
