North Coast Mitsubishi - West Cleveland

Service Department Scott Remer was able to get my Ford Transit in and fixed before I left for my trip. He was able to do this on no notice. My experience with Northeas Scott Remer was able to get my Ford Transit in and fixed before I left for my trip. He was able to do this on no notice. My experience with Northeast is that I will be back and I am recommending them to everyone I know and all of my clients. Service like this is almost unheard of, I personally want to thank Scott and his service team for the great work they have done. More

Awesome Came in for a 2014 & ended up with a 2016 with a great price. I was highly satisfied with Jeremy & how he worked with me. Would do it again in a heart Came in for a 2014 & ended up with a 2016 with a great price. I was highly satisfied with Jeremy & how he worked with me. Would do it again in a heartbeat. More

Highly disappointed when I got home I drove quite a ways to this location to look at a van. This is a very small dealership. I traded in a van for another van. The van I traded in they g I drove quite a ways to this location to look at a van. This is a very small dealership. I traded in a van for another van. The van I traded in they gave me $2000 less than what Kelly Blue Book said the dealer trade in value would be. I was disappointed in this. The newer van had some pretty good dings inside the vehicle and outside of the vehicle. The manager would not take anything off of the listing price because of the dings since he already took off $400 for tires (which it needs new ones and will cost me over $400). They were able to get the payment where I needed it so I bought the van. When I drove off the lot there was very little gas in it...the gas light was even on. After a few days of having the van I noticed that the AC was not working. I took it to a mechanic and they gave me a list of things that was leaking in the van and things that needed fixed. Steevy (my sales rep) even told me that they check the vehicles over very well and don't send any out the door that is poorly inspected, like their sister Akron dealership does. Needless to say I now have a van with low miles, a payment I can afford, but a lot of things that need fixed that they were not upfront with. If you live close I would suggest to take the car you are interested in to another mechanic before you buy it. They did give me this 'option' when signing the papers but with me living so far way it was not possible to drive it home to my mechanic to get things checked out. More

Lexus ES350 2014 wheel problems solved Migel Ruvinov is a good sales manager to deal with, understood what I was looking for and was great to work with, ask for Miguel. I had a problem w Migel Ruvinov is a good sales manager to deal with, understood what I was looking for and was great to work with, ask for Miguel. I had a problem with a wheel noise and they sent me to Scott their service manager. Scott knew the problem was a bearing and even which one. He contacted Metro Lexus for a Warranty repair and they gave me an appointment. They said they didnt find anything and in general werent motivated to solve the problem. I relayed my experience to Scott and he said he would call them. Minutes later I got a call from a very apolgetic service manager, he had obviously been schooled perfectly and couldnt do enough to solve the problem. I got the royal Lexus treatment and the two bad bearings were replaced at no charge. Scott is the key man of a great service department. He knows how to deal with service managers around Cleveland and good man to have when you have a problem. Thanks Migel and Scott I really like my Lexus I got at a great price and Scott went the distance to solve a warranty problem. More

Great car buying experience! Great car buying experience. Tigran was an awesome salesman. Although my circumstances were very difficult he still made sure I was approved! I would Great car buying experience. Tigran was an awesome salesman. Although my circumstances were very difficult he still made sure I was approved! I would recommend any and everyone to shop north coast auto mall. Very comfortable no pressure car buying experience. More

Sean was great! I didn't know what car I wanted until after test driving several. He was happy to let test drive as many as I needed. Found the car I wanted and he w I didn't know what car I wanted until after test driving several. He was happy to let test drive as many as I needed. Found the car I wanted and he was very helpful through the whole process. More

Satisfied Customer Leroy was personable, honest and helpful. I enjoyed the entire process. I already had an auto loan preapproval, found the vehicle I wanted and the ent Leroy was personable, honest and helpful. I enjoyed the entire process. I already had an auto loan preapproval, found the vehicle I wanted and the entire process was fairly easy. Less than two weeks after I purchased the vehicle, there were some substantial issues found with the vehicle (it came from the Akron location) that were quoted to cost me $3500+. Dan Plumb stepped up and rectified EVERY issue and at NO cost to me. I was blown away and will NEVER forget what he did to make things right. Thank you Dan, what you did meant the world to me! I would return to this dealership again and again. The only thing I was unhappy about, was the value of my trade-in. However, the price of the new vehicle was reasonable!! More

Awesome Leroy was a very helpful young man. I told him exactly what I was looking for and he delivered. Buying a vehicle can be hard and frustrating but he to Leroy was a very helpful young man. I told him exactly what I was looking for and he delivered. Buying a vehicle can be hard and frustrating but he took his time with me and worked harder than was required of him! I would recommend anybody to him. He is AWESOME and PATIENT! Thank again! More

Great Service Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman Nowadays, it commonly seen that car salesmen just don’t do enough good job and their only objective is to get money out of your wallet. But, salesman like Leroy Barnes delivers an incredible service and gives a very pleasant experience. We will be coming to your showroom for the years ahead. Regards, The Harrisons More

Great service very friendly and helpful I got a good car for a good deal they didn't try to push anything on me I will be recommending this place to people very friendly and helpful I got a good car for a good deal they didn't try to push anything on me I will be recommending this place to people More