North Coast Mitsubishi - West Cleveland

The staff is fantastic! Kelly was very knowledgeable and professional. She took the necessary time to answer all my questions and to investigate some of the concerns I had ab Kelly was very knowledgeable and professional. She took the necessary time to answer all my questions and to investigate some of the concerns I had about the car. She work with me to make sure I got a fair deal on the trade-in. Working together with the staff on the final paperwork was also exceptional. All my questions were answered and I felt that the staff really cared about doing a job of answering all my questions and getting everything right. When the staff care about their customers it's so much easier to enjoy the process of buying a car. More

Pleasant Car buying experience :) My husband and I purchased a car yesterday from George and we are extremely happy and impressed with how everything was handled. George was knowledgea My husband and I purchased a car yesterday from George and we are extremely happy and impressed with how everything was handled. George was knowledgeable about the cars we selected which helped us make our decision on our purchase. Miguel and George make a great team without making us feel pressured. We are repeat customers and plan on coming back. More

Responsive, Informed, Courteous and Professional All of my communications with Leroy were via email. I found him to be responsive, informed, courteous and professional. Although I did not purchase All of my communications with Leroy were via email. I found him to be responsive, informed, courteous and professional. Although I did not purchase a vehicle through him, I would highly recommend Leroy to family and friends who are searching for a quality used car. More

Great salesman. Very helpful. George was great with all of our questions and concerns. The test drive was great and he was very helpful. He's a great guy and didn't try to push any George was great with all of our questions and concerns. The test drive was great and he was very helpful. He's a great guy and didn't try to push anything on us. More

George was very helpful, didnt get the car i came in looking for because of my credit score but he made sure i got something similar that i could get on my was very helpful, didnt get the car i came in looking for because of my credit score but he made sure i got something similar that i could get on my own!! i would definately recommend him to friends & family. More

Very helpful Kelly helped me so much with my first car buying experience. She was beyond helpful and made the whole ordeal relaxing and walked me though everything Kelly helped me so much with my first car buying experience. She was beyond helpful and made the whole ordeal relaxing and walked me though everything. More

Very easy transaction Great experience. Sean was very easy to work with and made sure every aspect of the sale was covered. I highly recommend him as a salesperson. Great experience. Sean was very easy to work with and made sure every aspect of the sale was covered. I highly recommend him as a salesperson. More

Great experience! Jeremy and George were wonderful. They answered all my questions and worked hard to get me a good deal when several other dealerships had been able to Jeremy and George were wonderful. They answered all my questions and worked hard to get me a good deal when several other dealerships had been able to get me financed. The finance manager was great too. It was a positive experience all around. More

Excellent service Kelly is excellent,excellent customer service she is helpful and very kind,she's very patient every thing was perfect I give her a 10 plus👍👍👍 Kelly is excellent,excellent customer service she is helpful and very kind,she's very patient every thing was perfect I give her a 10 plus👍👍👍👍👍👍👍👍👍 More

Kelsey + Jennifer = Great team Kelsey was great and I had very particular requests. I wanted videos and HQ pictures of the car (as I am out of state) and she had videos and pictures Kelsey was great and I had very particular requests. I wanted videos and HQ pictures of the car (as I am out of state) and she had videos and pictures of the underbody in a short period of time. If she did not know the answer, she found out and called me back quickly. I bought the car without test driving or seeing it in person :). Kelsey and Jennifer (in finance) are just a great team who are willing to go beyond to make sure your comfortable before - during and even after the process. Also my car was serviced by Jeremy and I was happy that it had - new tires, fresh oil change and new brake pads. Didn't expect that, I will recommend this place again and again More