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North Coast Mitsubishi - West Cleveland
Cleveland, OH
1,659 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
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Showing 1,659 reviews
December 07, 2017
Awesome It was a great experience. I did not expect to get approved. They gave me a chance which I am thankful. Give them a try. It was a great experience. I did not expect to get approved. They gave me a chance which I am thankful. Give them a try. More
by Vince
Employees Worked With
December 06, 2017
Great customer service Milad was wonderful and so was Josh finance councilor they worked all day with til they could get something in my range. The picture is my father by t Milad was wonderful and so was Josh finance councilor they worked all day with til they could get something in my range. The picture is my father by the way I hate pictures. I would recommend them any time. More
by Kcoleman427
Employees Worked With
December 05, 2017
Not truthful They had it listed for one price and then increased it for the weekend, come Monday, after I had already put a deposit on it, they dropped it back dow They had it listed for one price and then increased it for the weekend, come Monday, after I had already put a deposit on it, they dropped it back down. I asked about the other price originally and the manager said either his staff were lying or I was because they don’t do those types of things. The paperwork has also been a mess and the finance department isn’t to responsive, very slow. More
by New Car
Employees Worked With
Matthew Chirino, Jennifer Beljan, Alise Smith, Frank Carter
December 05, 2017
Extremely happy with my purchase! I came in to look at a vehicle posted online. After being disappointed with the condition of the body, one of the salesmen (Sean) spent a great deal o I came in to look at a vehicle posted online. After being disappointed with the condition of the body, one of the salesmen (Sean) spent a great deal of time to find me something I was satisfied with. I wasn't interseted at first after seeing the price tag, but the staff worked with me on the cost. I ended up getting an exellent deal. Much better than expected. Overall I would say the staff is reasonable and Sean is a very good, helpful salesman. More
by bbc6565
Employees Worked With
December 05, 2017
Good exp They are busy and professional people. Must say a geniune dealer. Kelly is the sales executive who i attended all my queries. She was prompt and thoro They are busy and professional people. Must say a geniune dealer. Kelly is the sales executive who i attended all my queries. She was prompt and thorough in her responses. Overall good place to buy a car. More
by Sj
December 05, 2017
My Experience Very warming place and the atmosphere is very friendly with very nice people looking to truly help the customers. I truly had a great experience! Very warming place and the atmosphere is very friendly with very nice people looking to truly help the customers. I truly had a great experience! More
by Ace
Employees Worked With
Frank Carter
December 04, 2017
The Best Experience I was apprehensive at first but Frank was knowledgeable and polite and found me a great vehicle that qas in oue budget and fit all our needs. Thanks I was apprehensive at first but Frank was knowledgeable and polite and found me a great vehicle that qas in oue budget and fit all our needs. Thanks so much to Frank and the NCAM team !!! More
by Sanchez
Employees Worked With
Frank Carter
December 04, 2017
Smooth process! I give Sean Muscatello and Milad Hanna both 5 stars ?? ???????? Because they are so Awesome 😎! Sean M. helped me review things over the phone for a w I give Sean Muscatello and Milad Hanna both 5 stars ?? ???????? Because they are so Awesome 😎! Sean M. helped me review things over the phone for a whole week! He made everything a smooth process! Was very polite and courteous even when I kept calling back to ask questions lol 😂.. And Milad H. is such a sweetheart he helped me finish up my paper work! I recommend this dealership! More
by Godfirst1
December 04, 2017
Pleased. I am very pleased with my purchase and overall experience with Frank Carter at north coast auto mall. I will be recommending Frank to friends and fami I am very pleased with my purchase and overall experience with Frank Carter at north coast auto mall. I will be recommending Frank to friends and family looking for a new car. More
by Kyle.hock32
Employees Worked With
Frank Carter
December 03, 2017
Great service They had great service and showed a ton of patience. Would definitely would recommend, ask for George Saliba. He is easy to work with and will help yo They had great service and showed a ton of patience. Would definitely would recommend, ask for George Saliba. He is easy to work with and will help you out. More
by Fordguy
Employees Worked With
