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North Coast Mitsubishi - West Cleveland

Cleveland, OH

3.7
1,649 Reviews
North Coast Auto Mall is located in Cleveland Ohio, between State and Pearl Road at 5700 Brookpark Road. Since we opened our Cleveland location in 2009, we have proudly served thousands of customers. Our sales staff is highly trained and knowledgeable about all of the vehicles in our inventory. We have been serving Cleveland for ten years and our reputation precedes us. Our in-house financing program, or buy here pay here, is designed for people with bad credit, no credit, or first time buyers, to help you start repairing or rebuilding your credit. North Coast Auto Mall's sales and finance teams are here to help you, so if you have any questions or concerns about your auto loan, don't hesitate to ask us!
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5700 Brookpark Rd

Cleveland, OH

44129

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Showing 1,649 reviews

December 07, 2017

Awesome It was a great experience. I did not expect to get approved. They gave me a chance which I am thankful. Give them a try. More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2017

Great customer service Milad was wonderful and so was Josh finance councilor they worked all day with til they could get something in my range. The picture is my father by t More

by Kcoleman427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milad Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2017

Not truthful They had it listed for one price and then increased it for the weekend, come Monday, after I had already put a deposit on it, they dropped it back dow More

by New Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Chirino, Jennifer Beljan, Alise Smith, Frank Carter
Dec 19, 2017 -

North Coast Mitsubishi - West Cleveland responded

Good afternoon, Please allow me to apologize to you for your experience with us. We have tried to reach out to you to help fix this situation but have been unsuccessful.Prices do tend to fluctuate however we at the dealership level do not ever know when it happens as our owners group controls the prices at all times. I would relish the opportunity to speak with you and I hope that you reach out to me so that I can help create a better experience for you even if you purchased a vehicle somewhere else. Thank you and I look forward to speaking with you soon. Matthew Chirino Customer Service Manager North East Auto 917-374-5453

December 05, 2017

Extremely happy with my purchase! I came in to look at a vehicle posted online. After being disappointed with the condition of the body, one of the salesmen (Sean) spent a great deal o More

by bbc6565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2017

Good exp They are busy and professional people. Must say a geniune dealer. Kelly is the sales executive who i attended all my queries. She was prompt and thoro More

by Sj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2017

My Experience Very warming place and the atmosphere is very friendly with very nice people looking to truly help the customers. I truly had a great experience! More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Carter
December 04, 2017

The Best Experience I was apprehensive at first but Frank was knowledgeable and polite and found me a great vehicle that qas in oue budget and fit all our needs. Thanks More

by Sanchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Carter
December 04, 2017

Smooth process! I give Sean Muscatello and Milad Hanna both 5 stars ?? ???????? Because they are so Awesome 😎! Sean M. helped me review things over the phone for a w More

by Godfirst1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Muscatello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milad Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2017

Pleased. I am very pleased with my purchase and overall experience with Frank Carter at north coast auto mall. I will be recommending Frank to friends and fami More

by Kyle.hock32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Carter
December 03, 2017

Great service They had great service and showed a ton of patience. Would definitely would recommend, ask for George Saliba. He is easy to work with and will help yo More

by Fordguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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