North City Honda

Poor Service Customer service is terrible. I was charged for services I did not receive and I am having a hard time getting my money back. I have left several mess Customer service is terrible. I was charged for services I did not receive and I am having a hard time getting my money back. I have left several messages for the manager. More

Wish I could give it no stars They are gross and disgusting after you buy your car and do not deal with Nissan he's a cheat we returned somthing and he won't give us our money back They are gross and disgusting after you buy your car and do not deal with Nissan he's a cheat we returned somthing and he won't give us our money back and ignores our calls I suggest going to any other dealer More

Rude Agent i schedule setvice this morning cause my car radio is not working i have a new civic and it is still under warranty this agent told me that he will ch i schedule setvice this morning cause my car radio is not working i have a new civic and it is still under warranty this agent told me that he will charge me $150 for a diagnostic i told him this is under warranty and he keeps telling me teah i know but i still need to chsrge you. REALLY A BAD AGENT PLS REMOVE THAT GUY DOESNT KNOW ABOUT UNDER WARRANTY MEANS More

Swindlers! I will never ever deal with Grossinger Honda again! They are using a fraudulent scheme to trap a human being and try to sell a car. So, I have my Ho I will never ever deal with Grossinger Honda again! They are using a fraudulent scheme to trap a human being and try to sell a car. So, I have my Honda Accord 2014 and I do regular service for my car at Grossinger. Few day ago I received an email from them with the following content: “I need to take in 3 2014 Honda Accords to expand my inventory and would like to buy yours. As the General Manager, I can offer you more than book value! Please call me A.S.A.P. Thanks. --Brian Weinberg grossingerhonda.com 773-938-9022 “ I made an appointment to show my car and on the next day I came to the dealership. I didn’t meet Brian, but they assigned to me a sales person. He took a look on my car and asked “On how much you can go up with a new Honda?”. I was thinking that they are going to buy my car and I didn’t plan to switch to another Honda. So, I said that I can consider another Honda ONLY if my monthly payment will be lower and if they will pay off my car 100%, which is almost 16k (it’s financed through the bank). I said, that if they can not offer me a lower price - they can just buy my Accord if they are truly interested. He got my SSN to see what I owe to the bank for this car. It took almost an hour. The sales person came back to me and impertinently kept trying to sell a car to me. All this time I was extremely patient and nice to him. Then I got tired and asked to stop wasting my time if their email was a scam. Than the manager came and went by the same scenario. I feel deceived and offended. They stole 1,5 hour of my time. I can’t believe that big company like this using such ugly swindling tricks. PS: A month ago we bought a Mercedes for my husband and their service is just excellent. We didn’t experienced any dirty sales tactics. More

Beware unprofessional they agreed price run my credit got approved meanwhile some other show up interested in same care thet sold to him $500 more unprofessional they agreed price run my credit got approved meanwhile some other show up interested in same care thet sold to him $500 more More

Perfect and very nice people Nissan is very nice guy at finance very helpful and make it very easy and Ibrahima the sales man was very nice and not a pushy at all he give you the Nissan is very nice guy at finance very helpful and make it very easy and Ibrahima the sales man was very nice and not a pushy at all he give you the freedom you need with the car you like and on top of all Mr.Weinberg is the perfect man in this place and he always answer all your needs and he is so nice and understanding and helpful More

Grossinger Not doing Ethical and fair business Try to attract customers by advertising wrong price. Disagree in visits by saying price given was wrong. Beware! Don't waste your time by visiting thi Try to attract customers by advertising wrong price. Disagree in visits by saying price given was wrong. Beware! Don't waste your time by visiting this dealer. More

Recall handled seamlessly This is my 2nd visit to Grossinger Honda for an airbag recall (first time driver's side, this time, passenger side), and Fernando Lagunas made the pro This is my 2nd visit to Grossinger Honda for an airbag recall (first time driver's side, this time, passenger side), and Fernando Lagunas made the process seamless. I was in and out quickly, he couldn't have been more accommodating, and made the service call as easy as can be. More

no customer service, not answer calls and rude finance manager Jason extremely rude and no customer service, very upset, no answer phone calls and kick xxxxx around, waste tremulous time trying to finance manager Jason extremely rude and no customer service, very upset, no answer phone calls and kick xxxxx around, waste tremulous time trying to solve some simple problem, (still not solved) More

Where the parts manager, Paul? He was amazing! He knew the products without even looking in the computer. He was so jovial, friendly and always about great customer service. the products without even looking in the computer. He was so jovial, friendly and always about great customer service. More