North City Honda

I bought what I was told was a certified pre-owned car with extended warranties. 2 months later, I hear a noise, so I take the car in for service. Turns out I have no warranty at all and all costs for any with extended warranties. 2 months later, I hear a noise, so I take the car in for service. Turns out I have no warranty at all and all costs for any repairs are on me. I talk to the manager who tells me the guy who gave me all of that information (Arthur) told me lies and no longer works there. Nothing they can do. Service rep was nice but the mechanic left a screw and some kind of plastic tool in the seat. I guess so I can make the repairs myself. Needless to say,I do not have a high opinion of North City Honda. More

BEWARE OF THIS DEALERSHIP, ESPECIALLY THE FINANCE DEPT. I bought a car from North City Honda, (6600 N Western Ave Chicago IL 60645) in November of 2023. I had a good experience, at first with Juwaun. But t I bought a car from North City Honda, (6600 N Western Ave Chicago IL 60645) in November of 2023. I had a good experience, at first with Juwaun. But then, when I went to sign the the paperwork with Luis, somehow about $10,000 got added to the total I agreed upon. I was very upset & wrote a bad review on google, I was contacted by their customer service, Dominic, he & Juwaun asked me to come back in & refinance & asked me to take down the review. On 11/29 Luis filled out the cancellation form for the add-ons (Car Care & Road Hazard) I didn't want & gave me a signed copy, which I have along with the agreement stating the price/services I agreed to, originally. He told me the adjusted amount (about $10,000 less) of my loan might not reconcile until March. He & the dealership are now ignoring me. I have not attempted to use any of the services that were added, that I did not want. DON NOT TRUST THEM. More

I’m really disappointed about. The service they did on my car. I got a 2022 Honda CRV Hybrid with 30k and all the services are been done at this dealer . They told me that my car n The service they did on my car. I got a 2022 Honda CRV Hybrid with 30k and all the services are been done at this dealer . They told me that my car need a fuel injection cleaner service. But after they did the service the miles per gallon start dropping faster. Before the service my CRV was giving me 40.3 miles per gallon right now my car is giving me only 34 miles per gallon and continuing dropping. I went to the dealer to make my complaint and they told me that I’m not the only one , a lot of people complain about that. So I decided that I never come back for service for my car at this dealer anymore. More

Bought a Honda HR-V on 10/10/23 and Eric Cardona was my Sales Consultant. Eric is very professional, knowledgeable and friendly. He made my car buying experience very pleasant. If you visit the dealership, Sales Consultant. Eric is very professional, knowledgeable and friendly. He made my car buying experience very pleasant. If you visit the dealership, ask for Eric! More

We had purchased CR-V 2022 on 6/28/2023 with the help of Stitch. Stitch helped us learn about the car and we did the test drive. Stitch did a good job! Also, we were assisted by finance manager Luis L, he w Stitch. Stitch helped us learn about the car and we did the test drive. Stitch did a good job! Also, we were assisted by finance manager Luis L, he was doing okay. Some of the paperwork was not detailed enough, but it was clarified by Kylie. Luis G helped us at the cashier and the down payment went well. A kind porter gave us complimentary air for the tires, which we appreciated! Thank you! Job well done! More

I am disappointed in this dealership with so many hidden charges with my credit of 700 points they gave me an interest of 9.9 when I asked them what I did not want that PNC bank what a disgusting place that charges with my credit of 700 points they gave me an interest of 9.9 when I asked them what I did not want that PNC bank what a disgusting place that is why I put this so that they know what these rats are capable 😡😡 More

I was in on a holiday after looking at a few other dealerships for a used Civic or Accord. Stitch was patient with us as we were interested in many options, but had a specific budget. We lucked out on dealerships for a used Civic or Accord. Stitch was patient with us as we were interested in many options, but had a specific budget. We lucked out on the last test drive and found the right car that fit all my needs! Thanks a lot, Stitch, I love my new Accord!! More

Shout out to Stitch at North City Honda! Stitch worked with me to find an SUV in my price range! I drove off feeling glamorous in my new ride! Thanks!!! ( : Stitch worked with me to find an SUV in my price range! I drove off feeling glamorous in my new ride! Thanks!!! ( : More

Ric was amazing! He helped me choose the right car and he was very patient. Highly recommend him. Ask for Ric at north city honda! He helped me choose the right car and he was very patient. Highly recommend him. Ask for Ric at north city honda! More