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North City Honda
Chicago, IL
137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 137 reviews
February 22, 2022
I highly recommend this dealership. Bought a car and they made it very easy and pleasant. Eddy was great and the managers were pleasant to deal with. Great team ...... Cudos to everyon Bought a car and they made it very easy and pleasant. Eddy was great and the managers were pleasant to deal with. Great team ...... Cudos to everyone at North City Honda More
by Don
Employees Worked With
Eddy
September 01, 2021
Do not BUY A USED CAR FROM THIS PLACE. THEY WILL SCAM AND GIVE ATTITUDE WHEN YOU QUESTION WHY THEY ADDED THE ZXYLON PAINT SCAM xx. I told them I didn’t want it but added it anyways and when I questioned all GIVE ATTITUDE WHEN YOU QUESTION WHY THEY ADDED THE ZXYLON PAINT SCAM xx. I told them I didn’t want it but added it anyways and when I questioned all the “Manager” did was knock out $1000. They said they wouldn’t sell the car u with out it. That scam is literally $2600 EVERYONE PLEASE BE CAREFUL W THESE PEOPLE AND IF YOU CAN JUST GET UP AND LEAVE THE DEALERSHIP. Prices online for used cars are NOOOOT WHAT THEY ARE IN THE DEALERSHIP! This place is a joke Specially the guy “Manager” super Rude More
by Rrr
Employees Worked With
Fnfnnd
August 24, 2021
Horrible service. I am looking to sell my late model used Honda Civic, SUPER low miles, great shape. A rep called me to come in, later that evening after work, brought the car in, they were not interes used Honda Civic, SUPER low miles, great shape. A rep called me to come in, later that evening after work, brought the car in, they were not interested, dismissed out of hand because I just wanted to sell not trade-in. BAIT and SWITCH. I've bought here before and serviced here before. NEVER AGAIN. More
by Bob 9000
Employees Worked With
Evening floor sales guy who never introduced himself
August 04, 2021
The service department is disappointing. I have scheduled multiple appointments to have my oil changed only to be told I will have to wait two to three hours with an appointment, I have mentioned scheduled multiple appointments to have my oil changed only to be told I will have to wait two to three hours with an appointment, I have mentioned this to managers only to be told they do not have enough techs, other people have come in and asked for more services than their scheduled appointment and this causes a back up, there are other cars in front of you, none of these are my problem. I even had Mike Sporano the Service Manager tell me "you have to wait at the doctor that happens here too." Poor scheduling and schedule management North City Honda or the Doctor again not my problem. I have raised this issue to Honda and have not received a response as well. I bought Honda's because of their reputation for quality and customer service. As it stands right now Honda fails on customer service and time will tell if the quality is there. More
by jafahrenbach
Employees Worked With
Mike Sparano
June 24, 2021
Jamarcuss, & Mr Wise we’re very helpful, extremely willing/ to assist the Customer- both these Gentlemen were valuable assets, and made process, very seamless! Thanks again! Orlando Quezare willing/ to assist the Customer- both these Gentlemen were valuable assets, and made process, very seamless! Thanks again! Orlando Quezare More
by Oquezare1
Employees Worked With
Jamarcuss Mr Wise’
May 14, 2021
Jose merlos was beyond helpful online and Ricardo Salinas closed the deal both gentleman were great! I couldn't be happier with my new car would recommend them to everyone closed the deal both gentleman were great! I couldn't be happier with my new car would recommend them to everyone More
by Paul Satera
Employees Worked With
Jose Merlos was amazing just kept showing me car's till I found what I wanted great salesmen
May 11, 2021
I came to ask some questions and had the pleasure of meeting Nataly Guijosa. I explained up front that I wanted information and was not ready to buy. Without even a moment of hesitation she asked me t meeting Nataly Guijosa. I explained up front that I wanted information and was not ready to buy. Without even a moment of hesitation she asked me to ask all of my questions and she asked if there was anything I'd like to get a feel for to help in my future decisions. This was a shock to me because of how friendly and welcoming she was. I was just kicking the idea of buying a car around, but I ended up falling in love with an Accord and Nataly. More
by Jdsmith023
Employees Worked With
Natalya Guijosa
April 09, 2021
The best car buying experience my wife and I have ever had in our lives! Our sales associate, Kendall, was so easy to work with, we felt no pressure to do anything that we did not want to do, and we got a had in our lives! Our sales associate, Kendall, was so easy to work with, we felt no pressure to do anything that we did not want to do, and we got a FANTASTIC deal on a car. The General Sale Manager, Jim, was wonderfully accommodating and made us feel right at home. There were no sleazy sales tactics, no gaslighting, no emotional manipulation, no hidden fees or surprise charges. Just truthful, honest, upfront people who will work with you to get you the best deal possible, allowing you to level the dealership feeling like you are on Cloud 9. I'd give 10 STARS if I could! This place is simply the best and will be my #1 recommendation for anyone in the market for a car! More
by JDWinston
Employees Worked With
Jim Martinez, Kendall Halsell
March 21, 2021
My Civic broke down not too far from this dealership. being Thursday afternoon decided to have the car towed to this dealership. Customer service rep over the phone was pretty rude and definitely not fo being Thursday afternoon decided to have the car towed to this dealership. Customer service rep over the phone was pretty rude and definitely not focused on making the customer happy. $165 just to inspect the car despite me telling them over the phone what the issue with the car was. Following morning received the quote for the job (replacing the starter) for $960 pre tax (total of $1000 and change). Decided to not to get the work done there as clearly all they care about is to rip you off. Went there the following day to pay for the "inspection" and being able to have the car towed somewhere else. customer service rep and his manager could not demonstrate and back up the $490 3 hours labor needed for the starter (everywhere on the web the average time is 1 to 2 hours) with $500 I got the car towed somewhere else, the job done and got oil change as well. These people do not care about you. Still hard to understand why they would scam you unless they get a cut of the scam. Do whatever you want but if you go there you'll get ripped off, especially if you towed your car there and they think that you do not have any alternative other than getting the work done there. Good luck More
by livorno
Employees Worked With
customer service rep and customer service manager
