North City Honda
Chicago, IL
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Manager Eric and Salesman Ludovic were extremely honest throughout the purchase of my new 2012 Odyssey. They made the purchase very smooth, fast and efficent. throughout the purchase of my new 2012 Odyssey. They made the purchase very smooth, fast and efficent. More
I had an issue with a salesman and when that was voiced, the sales manager called back and we worked things out. They worked really quick to correct the situation. I was impressed with how they wanted to co the sales manager called back and we worked things out. They worked really quick to correct the situation. I was impressed with how they wanted to correct things and how quick they were about it. More
Robert couldn't have been nicer and made this service call a very positive experience. I've been to this dealer for all of my warranty/service work, and have never been disappointed. call a very positive experience. I've been to this dealer for all of my warranty/service work, and have never been disappointed. More
Excellent experience! Low pressure response to my internet inquiry with an excellent price. Good communication with follow up answers to my questions. I travelled 3.5 hours to purchase vehicle and internet inquiry with an excellent price. Good communication with follow up answers to my questions. I travelled 3.5 hours to purchase vehicle and found it better than described with everything ready to go. Would not hesitate to come back again. More
I bought a 2008 Honda Civic at Carr's about a month ago. What a great experience. I have been around 63 years and never have had as satisfying an experience in purchasing an automobile.The price was very fa What a great experience. I have been around 63 years and never have had as satisfying an experience in purchasing an automobile.The price was very fair with some negotiations.There was no hard sell. Ben, the salesman and Erik, the sales Mgr. were patient and efficient and followed through smoothly. I even talked to Stuart Carr, who was in the showroom, and he chatted with me about everything but cars! Mark, in finance, was straightforward and friendly when it was time to pay the bill. Robert, in service was fast and friendly in resolving any after purchase issues. Kevin, also in service, just helped me today without an appointment. I highly recommend Carr"s. I love my car that I bought from Carr's Honda. David Stein Chicago" More
We got excellent car buying experience with Lou and his team (Franc and Mark) at Carr's Honda. Lou was very good and professional sales person and he gave the price he promised us in the email with very go team (Franc and Mark) at Carr's Honda. Lou was very good and professional sales person and he gave the price he promised us in the email with very good financing. My friend and I purchased Honda Odyssey last week. We also got good price for our trade-in. I will definitely recommend Lou and will go back again to buy soon. More
Alex was fast to reply to my internet request for information on the inventory the dealership had of the Honda Fit we where interested in and was helpful over the phone. At that point we decided to p information on the inventory the dealership had of the Honda Fit we where interested in and was helpful over the phone. At that point we decided to pay him a visit at the dealership to take a test drive and discuss pricing. We looked at a few models and test drove one and Alex helped us compare the cars. He was low key and honest with us about pricing. We decided to buy and within two hours we were driving away in our new Honda Fit! More
Lou was great. Not a sleazy salesman. Straight, to the point, no gimmicks. Post-purchase, very astute following-up on things. Friendly to kids too! point, no gimmicks. Post-purchase, very astute following-up on things. Friendly to kids too! More
My wife and I were looking to replace my 1998 Honda Civic with 192000 miles on it. I have had the car for a long time and believe it or not I have not had any serious problems with it until now. Too many t with 192000 miles on it. I have had the car for a long time and believe it or not I have not had any serious problems with it until now. Too many to mention, but I must admit that the car has been pretty good all these years. "Time to replace it" my wife told me.... so time to go the the dealer.... We had initiallay contacted Alex Sapiano (Internet Sales Mgr) regarding a predriven certified 2010 Honda Pilot with low mileage via email. After some back and forth contact with Alex, my wife and I had agreed to stop by the dealership to test drive and perhaps negotiate on the vehicle that Saturday. When that day came, to our surprise the vehicle was not there. We had arrived about 930am that morning and was told that the vehicle would not be there until 2pm. Not good for us since we had our 3 and 2 yr old with a sitter for only a couple of hours. We had a backup plan of visiting Mueller Honda in Highland Park for another predriven Honda Pilot we had seen and liked - until Alex ran the numbers just to see where we would stand with a new Honda Pilot. We thought to ourselves no way we could afford a new Pilot. However, given our good credit, the demo in their showroom with a few xtra miles and features, seemed to have our name on it. Alex, advised us to look it over, pointed out the goodies on the vehicle and test drive it. The truck was a tad bit over our budget however reasonable given the lower APR a new vehicle has over a predriven one. Actually, it was a better buy to consider the newer vehicle. My wife and I came prepared to walk away at anytime we felt uneasy about our car shopping experience. Well, I have to admit that was not the case here. Alex along with Dave and Fred made it happen, and here we are with our new 2011 Pilot. Our little ones now have more room to move, one sits on the 2nd row and the other on the 3rd. Perfect solution to sibling quarrels. THANK YOU!!!!!!!!!!!! More
We have been with Carr's Honda since 1989 when we purchased our first Honda. The great customer service and car service Has given us permanent attachemnt to Carr's Honda. Obviously we have purchas purchased our first Honda. The great customer service and car service Has given us permanent attachemnt to Carr's Honda. Obviously we have purchased more Hondas from Carr's - a 95, and a 2004 and a 2010. I should say at present we have only the 2004 and 2010. Once in a "blue moon" if an error in math or omission of a service request was done, coimplete apologies were given. How many other corporations would be so kind? Never have we found it necessary to return the car immediately for imperfect service...after we picked it up from service.....a rare "gem" in this dealership. More