North Central Ford - Service Center

The service rep told me my car was ready for pickup. I went to cashier to pay and she was new and could not find my paperwork. She said she would call me when it was ready. After waiting over an hour wi I went to cashier to pay and she was new and could not find my paperwork. She said she would call me when it was ready. After waiting over an hour with my car sitting in the driveway by the service reps, I asked a different cashier and she said my paperwork had been ready and the new employee was wrong when I tried to pay and pick up my car over an hour earlier. The cashier with experience apoligized for the other cashiers error and took care of the issue More

Great all around dealership. Josh Stamper in sales is second to none. I have never had any problems with any of the service advisors and I think I have seen them all having had t Josh Stamper in sales is second to none. I have never had any problems with any of the service advisors and I think I have seen them all having had two trucks and a fusion that I have purchased there and service there as well. Primarily maintenance. More

My service advisor, Ronnie Ralph, is the best! He always makes sure that my truck is taken care of. He always makes sure that my truck is taken care of. More

My tailgate does not open itself now. It worked when I brought the truck in and now does not-I have to manually open tailgate now. The fixed the plastic piece on top that came loose. It worked when I brought the truck in and now does not-I have to manually open tailgate now. The fixed the plastic piece on top that came loose. Also, when I left one tire had tire pressure of 23, the other three were at 40. More

Great customer service. Russell Huffman followed up with me and answered all the questions that I had. Air bag recall was handled as soon as parts were available because Mr. Russell Huffman followed up with me and answered all the questions that I had. Air bag recall was handled as soon as parts were available because Mr. Huffman kept track of the parts and informed me that the service could happen immediately. More

Great experience with this dealership in car of the customer. that encourages me to continue coming back. customer. that encourages me to continue coming back. More

Great customer service! Would recommend my family and friends. Always greeted with a smile and respect. Would recommend my family and friends. Always greeted with a smile and respect. More

Very customer focused and real time transparency with the text video from the actual technician doing the work. text video from the actual technician doing the work. More

roy coleman did a very good job helping us we were very pleased with his efforts we will be back very pleased with his efforts we will be back More

Great staff and service. Repairs are done well and in a timely manner. Highly recommend. Repairs are done well and in a timely manner. Highly recommend. More