North Central Ford - Service Center

North Central Ford Service Department I been going to North Central Ford for years and their service department is outstanding. Jim Ayo, service advisor, is top notch! All other service a I been going to North Central Ford for years and their service department is outstanding. Jim Ayo, service advisor, is top notch! All other service advisors rate equal when Jim is not available. Gary Davis, Service Director, does a great job managing the department and makes himself available for customers as well as provide valuable tips related to the vehicles. The whole service department is excellent! More

Years of great service! I have taken my vehicles to NCFord for many years and keep going back due to the dedicated service staff and good work on my vehicle. I highly recomme I have taken my vehicles to NCFord for many years and keep going back due to the dedicated service staff and good work on my vehicle. I highly recommend this dealership--I buy all my cars from them as well!! More

3000 mile service I got my car from fleet it is the way to shop. Ordered just what we wanted. Fast, pleasant, coupon, 40 min./ good coffee/ got in before appt. time. I got my car from fleet it is the way to shop. Ordered just what we wanted. Fast, pleasant, coupon, 40 min./ good coffee/ got in before appt. time. More

Great service and friendly personnel Recalls addressed,. Curtesy car wash! I am very pleased and satisfied with work done. I will bring my car here in the future for any other work neede Recalls addressed,. Curtesy car wash! I am very pleased and satisfied with work done. I will bring my car here in the future for any other work needed. More

I waited 5 hours for an oil change. I won't be back!!! I arrived at 9:45 am on Friday 8/9/19. I was greeted by Jim ?. I made the appointment with Joe Tucker. After 4 hours I approached Tucker to get a I arrived at 9:45 am on Friday 8/9/19. I was greeted by Jim ?. I made the appointment with Joe Tucker. After 4 hours I approached Tucker to get a status on my vehicle. He knew nothing about my car. Apparently Jim had put in the order for the oil change and Joe was never informed that my vehicle was in line for service. Jim did not charge me for the oil change but after 5 hours it didn't really matter. Very bad experience. More

Frustrating Techs don't seem to have been trained on the C-Max hybrid. Simple fix took three days and multiple excuses. Causes me concern about the longevity of m Techs don't seem to have been trained on the C-Max hybrid. Simple fix took three days and multiple excuses. Causes me concern about the longevity of my car. More

Actual Service Have not had to visit for service often but when I visit North Central Ford I feel like I am truly being taken care of and that my business is appreci Have not had to visit for service often but when I visit North Central Ford I feel like I am truly being taken care of and that my business is appreciated. More

Tires Jim is amazing in the service dept. I am not always super easy to deal with he knows how to calm customers and has the attitude of let’s get this tak Jim is amazing in the service dept. I am not always super easy to deal with he knows how to calm customers and has the attitude of let’s get this taken care of quick and correct. He completely goes out of his way and is very caring when it comes to his customers. He always does what’s right for the business and the customer.. More

OIL & FILTER CHANGE SERVICE NORTH CENTRAL FORD IS NEAR MY RESIDENCE AND IS VERY CONVENIENT FOR ME TO DROP MY VEHICLE OFF FOR SERVICE. A PLUS IS THEIR CUSTOMER SHUTTLE THAT WILL NORTH CENTRAL FORD IS NEAR MY RESIDENCE AND IS VERY CONVENIENT FOR ME TO DROP MY VEHICLE OFF FOR SERVICE. A PLUS IS THEIR CUSTOMER SHUTTLE THAT WILL DELIVER YOU BACK AND FORTH TO THE DEALERSHIP WHILE YOUR VEHICLE IS SERVICED. More